Vendor Relations Specialist
Brick & Bolt · Posted Sep 29
Tech-enabled residential and commercial construction, design, and project management services
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About the role
The role owns the end-to-end vendor ecosystem for a city at Brick & Bolt, covering contractor relationships, escalations, and payouts in an operational, marketplace-style business. It requires close cross-functional coordination with Operations, Finance, Procurement, Quality, and Leadership teams. The specialist will analyze vendor performance data, monitor operational metrics, and drive data-backed initiatives to improve vendor compliance and customer experience.
What you will do
- Own the complete vendor management function for the assigned city.
- Manage end-to-end vendor escalations and ensure timely resolution with a high level of ownership.
- Drive vendor payouts by coordinating with internal finance, operations, and business teams to ensure adherence to timelines.
- Build and maintain strong relationships with a large contractor/vendor base to drive performance and maintain compliance.
- Influence vendors to improve operational adherence, quality, and customer experience.
- Collaborate cross-functionally with Operations, Finance, Procurement, Quality, and Leadership teams to drive key business outcomes.
- Analyze vendor performance, identify gaps, and drive data-backed improvement initiatives.
- Monitor operational metrics, identify risks proactively, and recommend corrective actions.
- Ensure process compliance while continuously improving vendor experience and operational efficiency.
Skills used in this role
What the employer is looking for
- Excellent stakeholder management and relationship-building skills.
- Strong in data analysis and have high proficiency in google sheets, SQL
- Strong communication, negotiation, and influencing abilities.
- High ownership with the ability to independently drive initiatives.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience handling a large contractor or vendor network is highly preferred.
- Sales acumen with the ability to build trust and drive outcomes through relationships.
Preferred qualifications
- Bachelor's degree in Engineering, Business, Operations, or a related field.
- 2–4 years of experience in Vendor Management, Sales, Business Operations, Analytics, or a related domain.
- Prior experience managing large vendor/partner ecosystems is preferred.
- Experience in startups, marketplaces, construction, logistics, e-commerce, or similar operational businesses is an added advantage.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Brick & Bolt
Brick & Bolt is a tech-enabled construction company that offers end-to-end design and building services for residential and commercial projects. The company leverages advanced technology, AI-driven scheduling, and secure escrow payment mechanisms to bring transparency and predictability to the construction sector.
- Industry
- Construction
- Company size
- 750-800 employees
- Founded
- 2018
- Location
- Bengaluru, Karnataka, India
- Funding stage
- Series B
Funding
Series B · $24.1M raised
- 2025-04-03Series B$5M
- 2023-01-10Series A$10M
- 2020-08-04Series A$2.25M
- 2020-02-01Seed$1.5M
- 2019-10-01Seed$1.5M
- 2018-09-01Pre-Seed$500,000
Leadership
Jayesh Rajpurohit
Co-Founder & CEO
Arpit Rajpurohit
Co-Founder & CTO
Abhinandan Narayan
Chief Business Officer
Recent coverage
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Bricknbolt receives financing of $1.91M in Pre Series B2025-03-11
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Proptech startup Brick&Bolt raises $10M from Accel and Celesta Capital2023-01-10