Travel 2 Expense (Immediate Joiner)
Bosch · Posted Oct 14
Mobility, industrial technology, consumer goods, and energy and building technology services
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About the role
The T2E (Travel 2 Expense) function delivers end-to-end support for corporate credit card operations, including card management, transaction queries, and payment reconciliation. The role serves as the primary point of contact for employees, providing policy guidance, resolving disputes, and supporting expense reporting processes while ensuring timely ticket resolution in line with SLAs. It works in collaboration with Finance and Travel teams using tools such as ServiceNow and the company's travel and expense platform to drive efficient, compliant operations and continuous process improvement.
What you will do
- Corporate Credit Card Support: Provide end-to-end support for corporate credit card users, including card issuance, transaction inquiries, and cardholder limit clarifications.
- Policy Guidance: Interpret and communicate company-specific credit card policies to employees, ensuring adherence and resolving policy-related queries.
- Payment Handling: Assist with payment processing, reconciliation, and issue resolution related to corporate credit card transactions.
- Financial Understanding: Review and explain credit card statements, billing cycles, and transaction details. Handle chargebacks and disputed transactions effectively.
- Internal Customer Support: Act as the first point of contact for internal stakeholders regarding credit card and expense-related issues.
- Ticket Management: Prioritize and resolve support tickets using tools like ServiceNow or similar platforms, ensuring timely closure in line with SLAs.
- Expense Reporting Assistance: Guide employees on proper classification and submission of travel and business expenses through the company's travel and expense platform.
- Collaboration: Work closely with Finance, Accounting, and Travel teams to ensure smooth operations and continuous improvement of credit card processes.
- Documentation & Reporting: Maintain accurate records of support activities and contribute to knowledge base articles and FAQs.
Skills used in this role
What the employer is looking for
- B.Com / M.Com / MBA (Finance) or equivalent qualification.
- Prior 2-5years experience in Corporate credit card or Travel & Expense, will be an added advantage.
- Proven experience with corporate credit card operations and support.
- Familiarity with corporate payment systems and expense management platforms.
- Basic understanding of financial concepts such as billing, statements, and chargebacks.
- Experience with Citi Bank corporate card systems is a strong advantage.
- Proficiency in ticketing tools like ServiceNow or similar platforms.
- Strong oral and written communication skills with the ability to handle international stakeholders.
- Excellent time management and prioritization abilities.
- Ability to work collaboratively with cross-functional teams and internal customers.
- Attention to detail and a proactive approach to problem-solving.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Bosch
The Bosch Group is a leading global supplier of technology and services, operating across mobility, industrial technology, consumer goods, and energy and building technology sectors. Driven by its purpose to create technology that is "Invented for life," the company leverages its expertise in hardware, software, and IoT to shape global trends such as automation, electrification, and artificial intelligence.
- Industry
- Automotive
- Company size
- 406225 employees
- Founded
- 1886
- Location
- Stuttgart, Germany
- Funding stage
- Private Company
Leadership
Chairman of the Board of Management
Deputy Chairman and Chief Financial Officer
Markus Heyn
Deputy Chairman and Chairman of Mobility
Frank Meyer
Member of the Board of Management
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