
Transportation Representative, AmazonNowCO, RoW APEX
Amazon · Posted Nov 7
E-commerce, cloud computing, online advertising, and digital streaming services
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About the role
NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU, ensuring timely pick-up and delivery of freight between vendors, fulfillment centers and carrier hubs. The team resolves network exceptions, monitors trends and drives process automation or process changes based on analysis of network data. A Trans Ops Representative facilitates flow of information between carriers, hubs, warehouses and internal stakeholders across Inbound and Outbound operations, resolving real-time issues that impact customer experience and business continuity.
What you will do
- Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience
Skills used in this role
What the employer is looking for
- Bachelor’s degree
- 12-24 months of work experience.
- Good communication skills - Trans Ops Representative will be facilitating flow of information between external
- Proficiency in Excel (pivot tables, vlookups)
- Demonstrated ability to work in a team in a very dynamic environment.
- Graduate with Bachelor’s degree
- Good logical skills
- Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams
Benefits and support
- Compensation and benefits are detailed in the job posting
About Amazon
Amazon.com, Inc. is a multinational technology conglomerate focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Recognized as one of the world's most valuable brands, it operates the largest internet retail marketplace globally alongside its prominent cloud platform, Amazon Web Services (AWS).
- Industry
- E-Commerce
- Company size
- 1576000+ employees
- Founded
- 1994-07-05
- Location
- Seattle, Washington, USA
- Funding stage
- Public Company
Funding
Public Company · $8M raised
- 2013-03-22Post Ipo Debt$200M
Leadership
President and Chief Executive Officer
Founder and Executive Chair
Senior Vice President and Chief Financial Officer
Matt Garman
CEO, Amazon Web Services
CEO, Worldwide Amazon Stores