Trading Service Analyst
JPMorgan Chase · Posted Nov 4
Global banking, investment, credit card, mortgage, and asset management services
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About the role
JPMorganChase's trading operations team supports the firm's trading and portfolio management businesses. The Manual Payments Reference Team maintains payee reference data by processing client instructions under risk and control guidelines. This Trade Services Analyst role involves manual payment updates, client issue resolution, MIS reporting, and processing client directives during U.S. hours on a night shift.
What you will do
- Ensure payment instructions are authenticated and authorized.
- Respond promptly to queries and resolve client issues.
- Meet all relevant deadlines and control requirements
- Provide accurate and complete MIS reports.
- Assist in training team members on job functions and procedures.
- Process backup tasks and identify improvements in work practices.
- Work independently and proactively identify tasks.
- Participate in function rotation within the group.
- Process client directives during U.S. hours in a night shift role.
- Maintain high standards of work quality and efficiency.
Skills used in this role
What the employer is looking for
- Graduate with minimum 5 years in International Payment Processing Operations.
- Understanding of payment processing related to reference/static data
- Demonstrate experience in various aspects of payment processing.
- Utilize knowledge of MS Access, Excel, PowerPoint, and Word.
Preferred qualifications
- Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
- Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
- Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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