Testing Associate
JPMorgan Chase · Posted Oct 5
Global banking, investment, credit card, mortgage, and asset management services
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About the role
Cross Product Change Services sits within Digital Platform Services and supports change programs that enhance digital capabilities across securities services. The team partners with product, application development, operations, and quality teams to translate requirements into clear test scenarios and evidence-based outcomes across custody, settlements, and asset servicing. As a Testing Associate, you will define test strategy, plans, and criteria, develop and execute user acceptance testing scenarios traceable to requirements and control objectives, and track defects, risks, and progress through to closure.
What you will do
- Analyze business requirements to confirm scope, assumptions, and test coverage needs across custody, settlements, and asset servicing change programs
- Define current and target process flows to document the operational impact of technology and process changes
- Document test strategy, test plan, entry criteria, and exit criteria in line with established team practices
- Develop user acceptance testing scenarios and scripts that are traceable to requirements and control objectives
- Execute agreed test scenarios, capturing results and evidence in Jira
- Record defects and gaps clearly, including steps to reproduce, expected outcomes, and supporting evidence
- Identify delivery risks and issues early, proposing practical mitigation actions to protect timelines and quality outcomes
- Track testing progress, dependencies, and actions through to closure, maintaining transparency for stakeholders
- Coordinate meetings, materials, and minutes to keep delivery teams aligned on decisions and next steps
- Communicate status, risks, and blockers to management and stakeholders with timely, concise updates
- Demonstrate quality leadership through ownership, constructive challenge, and consistent execution standards
Skills used in this role
What the employer is looking for
- Demonstrate functional experience in at least one domain such as payments, custody, trade instruction capture, settlements, asset servicing, cash management, client onboarding, reference data, or fund services
- Hold a graduate or postgraduate degree
- Evidence 5+ years of experience in the financial services industry
- Apply structured problem-solving skills to break down complex topics, synthesize insights, and recommend practical actions
- Manage priorities independently to deliver tasks to completion under tight deadlines
- Build effective stakeholder partnerships, including engagement with senior leaders and business contacts
- Produce clear written communication and deliver confident verbal communication suited to varied audiences
- Maintain organized documentation practices across testing and delivery artifacts
Preferred qualifications
- Demonstrate testing experience in change delivery environments supporting operations, product, or technology outcomes
- Apply experience with analytics and automation tools such as Oracle Analytics Cloud, Oracle Business Intelligence Enterprise Edition, Visual Analyzer, Oracle Business Intelligence Publisher, Alteryx, Tableau, Python, SQL, or PL/SQL
- Demonstrate exposure to cloud platforms such as Amazon Web Services or Oracle Cloud
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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