Tele calling officer
HDFC Bank · Posted Oct 14
Commercial banking, retail banking, credit card, loan, and treasury services
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About the role
This is a full-time, on-site Tele Sales Officer role within HDFC Bank focused on credit card and Loan on Card (LOC) sales. The role centres on field sales of banking/credit card products, covering customer acquisition, application and onboarding support, lead follow-up, and coordination with branch and channel partners. The Sales Officer works with internal teams and local partner networks to grow the credit card portfolio while adhering to bank policies and regulatory guidelines.
What you will do
- The role involves identifying and approaching potential customers, explaining credit card/LOC features and benefits, and supporting customers through the application and onboarding process.
- The Sales Officer will manage daily sales activities, follow up on leads, achieve assigned sales targets, and maintain accurate records of customer interactions and applications.
- Responsibilities also include coordinating with branch and channel partners, ensuring compliance with bank policies and regulatory guidelines, and providing post-sales support to enhance customer satisfaction.
- The role requires active field work, regular customer meetings, and collaboration with internal teams to drive credit card portfolio growth.
Skills used in this role
What the employer is looking for
- Strong customer-facing abilities, including Customer Service and Communication skills.
- Proven experience in Lead Generation and Sales Operations within financial services or similar sectors.
- Ability to manage and grow business through Channel Sales and local partner networks.
- Basic understanding of banking or financial products, preferably credit cards.
- Minimum educational qualification: A bachelor's degree in business, finance, or a related field is an advantage.
- Goal-oriented mindset with the ability to meet and exceed sales targets in a fast-paced environment.
- Comfort with on-site field sales, local market knowledge of New Delhi, and willingness to travel within designated areas.
- Integrity, adherence to compliance standards, and professionalism when handling customer information.
Benefits and support
- Compensation and benefits are detailed in the job posting
About HDFC Bank
HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India's largest private sector bank by assets and market capitalization, offering a wide range of financial products including retail banking, wholesale banking, and treasury operations.
- Industry
- Banking
- Company size
- 211535 employees
- Founded
- August 1994
- Location
- Mumbai, Maharashtra, India
- Funding stage
- Public Company
Leadership
Sashidhar Jagdishan
Managing Director and Chief Executive Officer
Srinivasan Vaidyanathan
Chief Financial Officer
Ramesh Lakshminarayanan
Chief Information Officer
Vibhash Naik
Chief Human Resources Officer
Recent coverage
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OpenPR
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