Technical Delivery Lead
Nokia · Posted Oct 30
Mobile and fixed network infrastructure, IP routing, cloud, and telecommunications technology services
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About the role
The CORE TD Technical Lead Organization in India owns customer deliverables and acts as the bridge between regional needs and domain service execution. The role sits within Nokia's telecom services and CARE delivery domain, covering project execution, escalation management, and quality and cost forecasting. This Technical Delivery Lead will lead customer delivery, demand updates and effort approvals, and escalation management across delivery and support teams.
What you will do
- Lead and own customer deliverables with high accuracy and quality, collaborating with domain services and technical support units.
- Drive services and CARE delivery management, establishing sustainable customer relationships.
- Own region interactions, customer delivery expectations, and technical alignment, manage demand updates, effort approvals, and partner work-package order approvals.
- Lead service and technical escalation management across delivery and support teams.
- Accountable for quality forecasting, on-time delivery, and cost control for CN TDU deliverables.
- Act as the liaison between region needs and domain service execution, ensuring alignment.
- Improve customer satisfaction by fulfilling contractual commitments and minimizing quality issues.
- Accountable for CN TDU deliverables during the project execution phase, initiating improvement actions, supporting project teams in discussions with PLM for cases involving pre-c3 features.
Skills used in this role
What the employer is looking for
- Bachelor's degree in computer science, Engineering, or a related field with 15+ years of experience in project management or a technical lead role, preferably in the telecom industry.
- Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.
- Excellent problem-solving and analytical skills, with a focus on customer satisfaction and quality.
- Proficient in project management methodologies and tools, with experience in resource allocation and demand forecasting.
- Ability to work independently and manage multiple projects simultaneously, familiarity with telecom network technologies and services is preferred.
- Strong organizational and time management skills, with attention to detail, willingness to learn and adapt to new technologies and industry trends.
Preferred qualifications
- Knowledge of telecom services and operations, experience working in global or multicultural teams.
- Exposure to digital transformation or network modernization projects, continuous learning mindset and willingness to adopt new technologies.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Nokia
Nokia Corporation is a multinational telecommunications, information technology, and network equipment provider that delivers critical infrastructure solutions across mobile, fixed, and cloud networks. Known for its historical roots and ongoing global presence in connectivity, the company enables advanced network automation, AI-optimized data center infrastructure, and 5G/6G technology for communications service providers and enterprises worldwide.
- Industry
- Telecommunications
- Company size
- 78005 employees
- Founded
- 1865-05-12
- Location
- Espoo, Finland
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer (CEO)
Chief Financial Officer
Chief Technology and AI Officer
President of Network Infrastructure
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