Talent Acquisition Analyst (Shift Operations)
Palo Alto Networks · Posted Oct 7
Network security, cloud security, AI threat defense, and security operations platforms
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About the role
Palo Alto Networks is a cybersecurity company whose global talent acquisition organization delivers high-touch recruiter support and operational scale. This Talent Acquisition Analyst role partners 1:2 with Senior Global Recruiters to manage candidate pipelines, proactive sourcing, and candidate delivery, while acting as a functional operations lead for AI recruiting platforms. The role also covers SOP authoring and auditing, ATS/CRM data quality and recruitment analytics, stakeholder calibration, and mentorship of contract recruiting specialists, and requires working in shifts aligned to globally based recruiters.
What you will do
- Partner directly with 2 Senior Global Recruiters to execute front-end recruitment workflows, reclaiming 30–40% of recruiter bandwidth.
- Conduct targeted passive sourcing, candidate screening, application triage, and referral management across complex global requisitions.
- Maintain candidate pipelines and deliver a high-touch, world-class candidate experience.
- Drive change management, adoption, and best practices for enterprise AI and TA platforms (HiredScore, Paradox, LinkedIn Hiring Assistant / LiHA).
- Utilize AI-driven tools to streamline recruiter workflows, automate candidate engagement, and accelerate talent discovery.
- Author, maintain, and continuously audit Standard Operating Procedures (SOPs) and playbooks to ensure global process governance and maximum tool ROI.
- Serve as the ATS/CRM Subject Matter Expert (Greenhouse/Workday/Lever); audit pipeline data hygiene and compliance across the team.
- Evaluate recruitment metrics (stage pass-through rates, time-to-fill, sourcing channel ROI) to identify friction points and implement workflow improvements.
- Co-lead requisition intake calls alongside recruiters to define candidate personas, scorecards, and hiring timelines.
- Educate hiring teams and interview panels on structured interviewing, evaluation criteria, and unbiased candidate assessment.
- Onboard, train, and mentor incoming recruiting specialists, balancing workload distribution across the pod.
Skills used in this role
What the employer is looking for
- Ability to work aligned global hours as needed.
- 3+ years of hands-on experience in Recruiting Operations, Sourcing, or Front-End Recruiting supporting global high-volume pipelines.
- Proven track record in direct recruiter support (sourcing passive talent, candidate screening, pipeline management).
- Practical experience driving adoption, authoring SOPs, or optimizing workflows for AI recruiting platforms (HiredScore, Paradox, LiHA, or similar).
- Strong hands-on proficiency with enterprise ATS/CRM platforms (Greenhouse, Workday, Lever) and LinkedIn Recruiter.
Preferred qualifications
- Recruitment experience within Cybersecurity, SaaS, or Cloud Tech environments preferred.
- Analytical mindset with experience auditing ATS data integrity and tracking recruiting operational metrics.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Palo Alto Networks
Palo Alto Networks is a global cybersecurity leader that delivers integrated platforms and services across network security, cloud security, and security operations. Leveraging advanced artificial intelligence and threat intelligence through Unit 42, the company helps tens of thousands of enterprise and government customers worldwide protect against sophisticated cyber threats.
- Industry
- Cybersecurity
- Company size
- 16000+ employees
- Founded
- 2005
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company · $65.7M raised
- 2008-11-01Series C$40M
Leadership
Chairman and Chief Executive Officer
Chief Product and Technology Officer
Chief Financial Officer
Chief Information Officer
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