Support Engineer, SCOT WW Long Term Planning and Forecasting
Amazon · Posted Nov 3
E-commerce, cloud computing, online advertising, and digital streaming services
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About the role
Supply Chain Optimization Technologies (SCOT) org is looking for Support Engineer to join the Long-Term Forecasting and Planning Team. The team owns highly scalable services that power worldwide customer demand, inventory, and cube forecasting and is building a new forecasting platform. This role troubleshoots, debugs, resolves alarms, performs deployments and migrations, and develops tools and automation to support operations.
What you will do
- Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks.
- The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work.
- Support Engineers also develop tools and automation to achieve human free operations.
- They use the right tool for the job, and modify software in a way that leverages the overall system architecture.
- Your work will drive inventory and cube plans for millions of products across Amazon’s global fulfillment network and influence multi-billion-dollar build decisions.
Skills used in this role
What the employer is looking for
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Benefits and support
- Compensation and benefits are detailed in the job posting
About Amazon
Amazon.com, Inc. is a multinational technology conglomerate focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Recognized as one of the world's most valuable brands, it operates the largest internet retail marketplace globally alongside its prominent cloud platform, Amazon Web Services (AWS).
- Industry
- E-Commerce
- Company size
- 1576000+ employees
- Founded
- 1994-07-05
- Location
- Seattle, Washington, USA
- Funding stage
- Public Company
Funding
Public Company · $8M raised
- 2013-03-22Post Ipo Debt$200M
Leadership
President and Chief Executive Officer
Founder and Executive Chair
Senior Vice President and Chief Financial Officer
Matt Garman
CEO, Amazon Web Services
CEO, Worldwide Amazon Stores
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