Supply Chain Program Manager
Microsoft · Posted Oct 21
Software, cloud computing, artificial intelligence, and hardware services
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About the role
The Cloud Supply Chain (CSCP) organization enables the hardware infrastructure underlying Microsoft's cloud and AI growth, covering plan, source, make, deliver functions plus supportability, sustainability, and decommissioning of datacenter assets worldwide. Microsoft Cloud Planning (MCP) is the central planning function within CSCP responsible for forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware. This role develops capacity and demand plans, drives supply-demand matching, optimizes inventory and KPIs, and partners with engineering, finance, and supply chain teams to support cloud capacity decisions.
What you will do
- Develop and improve capacity plans to meet customer needs while maintaining compliance with policies, capacities, and contractual requirements.
- Generate accurate demand plans for specific business units, ensuring alignment with organizational goals.
- Monitor and manage the demand plan through real-time analysis to ensure operational rigor.
- Optimize inventory and buffer levels to achieve desired service levels at the possible cost.
- Drive supply-demand match and mitigate capacity gaps using advanced what-if scenarios for effective decision-making.
- Provide clear forecasting and prioritized signals to downstream execution teams.
- Partner with cross-functional teams including engineering, finance, and supply chain to ensure objectives are met.
- Manage KPIs to optimize availability, revenue, and cost in end-to-end planning processes.
- Identify opportunities for process, tool, and system improvements and lead efforts for transformational change.
- Apply advanced analytics for rich insights and key strategic decisions.
- Manage plan alterations to accommodate changes in features, offerings, hardware infrastructure, or operational needs.
Skills used in this role
What the employer is looking for
- Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications
- Bachelor's degree or equivalent in Supply Chain, related product/technology, Business Administration, or Engineering field (Master's preferred).
- 7-10 years of experience in the supply chain domain, particularly in demand planning, supply planning, and inventory management.
- Familiarity with Cloud Supply Chain processes and optimization strategies.
- Proficient in enterprise planning systems and business intelligence platforms such as SAP, Oracle, Power BI, SQL, and Tableau.
- Expertise in Program Management, capable of leading cross-functional teams on complex projects.
- Good analytical skills with experience applying insights to decision-making and process improvement.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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