Strategic Account Technology
Microsoft · Posted Oct 27
Software, cloud computing, artificial intelligence, and hardware services
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About the role
This role leads the technology strategy for the Unilever account within Microsoft, acting as a trusted adviser to senior customer leaders and shaping the account's long-term roadmap. The work centres on converting innovation across AI, cloud, data and security — including Azure AI, Microsoft 365 Copilot and Copilot Studio — into measurable business value and competitive advantage. The strategist partners with the GAD, Account Executive, UK ATS team, customer, partners and a global Microsoft team to drive agentic AI adoption, pipeline, and consumption outcomes.
What you will do
- 15+ years of experience in technology strategy, enterprise architecture, cloud transformation or technical sales, with demonstrated leadership of large-scale transformation programs in complex global enterprises
- Understand and document customer business objectives, technology landscape, and AI and Security strategy.
- Lead with the team immediate development of a compete plan and technology roadmap.
- Build trusted relationships with C-level technology and innovation executives, driving increased NSAT and ATQ scores.
- Facilitate Executive Technology Briefings to align Microsoft's solutions with Unilever's strategic priorities.
- Lead Customers Agentic AI strategy, shaping enterprise use cases and architecture across Azure AI, Microsoft 365 Copilot, Copilot Studio and Microsoft 365 Copilot Cowork, aligned to business priorities and measurable outcomes.
- Define the technical roadmap for enterprise agents, covering agent architecture, orchestration, grounding, integration, security, identity and governance across Microsoft and third-party AI ecosystems.
- Drive AI from experimentation to enterprise scale, partnering with Unilever, Microsoft engineering and SI partners to move Copilot and agentic solutions from pilots into secure, governed and production-ready deployments
- Ensure a robust qualified pipeline, with emphasis on AI design wins, Copilot adoption, and security solutions.
- Lead technical governance and unblock consumption challenges across solution areas.
- Build and execute MACC consumption plans in collaboration with team
- Drive Azure resiliency and optimization aligned to customers' needs.
- Orchestrate internal and partner technical teams to deliver excellence and customer outcomes.
- Share customer win stories and best practices across the global ATS community.
- Champion continuous learning, especially in AI and Security, and complete all required training.
- Leverage Microsoft AI tools to reduce non-core tasks and increase strategic impact.
- Model integrity and ethical behaviour in every decision.
- Ensure full adherence to Microsoft's compliance policies and training requirements.
- Proactively identify and escalate risks, supporting a culture of transparency and trust.
- Operate as a trusted advisor and technology strategist, translating the Account vision into a technical roadmap.
- Collaborate closely with the GAD, AE, ATS team, Executive Sponsors, CSAMs, Solution Specialists, Engineers, and the broader Microsoft ecosystem.
- Lead with curiosity, empathy, and a growth mindset—always seeking to learn, share, and elevate others.
Skills used in this role
What the employer is looking for
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
- Proven experience in digital transformation roles, ideally within Consumer Goods
- Strong technical foundation with the ability to lead both business and technical envisioning conversations.
- Demonstrated success in delivering large-scale cloud transformation programmes across multi-geo enterprises.
- Deep understanding of enterprise and solution architecture.
- Exceptional change leadership and customer engagement skills.
- Experience working in global teams with a willingness to travel internationally.
- Considerable experience in technical sales and strategic account management.
- Compete mindset for a customer with a growing GCP footprint. Resilence to challenge, think differently and build a winning strategy for FY 27 & beyond.
Preferred qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
- 6+ years experience in relevant customer industry.
- 6+ years experience in digital transformation, or using technology to drive customer business outcomes.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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