
Staff Technical Program Mgr
NetApp · Posted Nov 3
Hybrid cloud data services, enterprise storage, and cloud operations solutions
Get a personal compatibility score
Add a resume for personal matches
About the role
NetApp provides enterprise-grade data storage and data infrastructure services that are natively integrated with Google Cloud, AWS, and Microsoft Azure. The team owns complex software releases from development through production, partnering with Product Management, Engineering, and DevOps. This Staff Technical Program Manager role drives release planning, governance, risk management, tooling automation, and mentorship across cross-functional teams.
What you will do
- Expert Release Manager (Technical Program Manager 5) to own complex medium-size or large software releases from development through production and beyond, partnering with Product Management, Engineering (Dev, Test, DevOps) and other stakeholders.
- Makes day-to-day release decisions independently, influences leaders up to VP level and mentors other Release Managers; decisions have a noticeable operational and financial impact.
- Planning & ownership: Drive releases on time and with quality
- manage risk, cross-team dependencies and schedule changes with documented mitigation
- run milestone tracking, launch planning and metrics dashboards
- Governance & readiness: Define milestone entry/exit criteria, defect/test metrics and the codeline branching model (with Engineering/DevOps)
- run Release Readiness, Milestone and Go/No-Go reviews with a recommendation
- drive compliance with NetApp release/phase-review processes and IP protection (Legal/Privacy by design, patent mining, GTC, third-party code, SDL, ISO 9001)
- Process, tooling & automation: Develop and improve release processes and metrics
- drive tooling improvements (JIRA, Jenkins, qTest, PowerBI)
- support Dev teams' adoption of automation pipelines
- experiment with AI-driven automation alongside tools teams
- Communication & influence: Report status, risks and mitigations to Product, Dev/Quality, DevOps and senior leadership, tailored to the audience
- negotiate goals, schedules and resources
- hold teams accountable to agreed processes
- Mentorship & leadership: Mentor Release Managers as release management SME
- advise on cost, schedule, technical and quality objectives
- motivate teams
- operate where no precedent exists
Skills used in this role
What the employer is looking for
- 12+ years of experience driving complex software or hardware releases and project management from kick-off through Go Live, with thorough knowledge of release phases, dev/test cycles, milestone management and quality metrics.
- Hands-on release management expertise across multiple development methodologies and teams; strong knowledge of software/hardware development life cycles, testing methodologies, and automated configuration and code management systems.
- Able to spot release risk, identify mitigations and trigger contingency plans; comfortable running fast cycles while requirements and plans are still changing.
- Strong data analytics, presentation and communication skills; strong soft skills: negotiation, conflict resolution, facilitating decisions in complex situations, problem solving and relationship building.
- Hands-on use of AI-based program management tooling (automated status, pattern/signal inference to manage risk).
- Recognized subject matter expert; works independently with minimal supervision and leads cross-functionally.
- Bachelor's degree in an Engineering discipline or business, plus 12+ years of experience; an MS or MBA is desirable.
Preferred qualifications
- JIRA, qTest, PowerBI and Jenkins
- owning compliance programs (SDL, third-party code, ISO 9001)
- using AI tools for productivity and analysis
Benefits and support
- Hybrid working environment
- Flexibility to balance professional ambition with personal life
About NetApp
NetApp, Inc. is an American data infrastructure and data management company that provides unified data storage, integrated data services, and hybrid multi-cloud operations solutions to enterprise customers. Founded in 1992, the company empowers global enterprises to manage applications and data seamlessly across on-premises environments and major public clouds. NetApp specializes in intelligent data infrastructure, cyber resilience, and AI-driven data optimization.
- Industry
- Cloud Computing
- Company size
- 11700 employees
- Founded
- 1992
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Funding
Public Company
Leadership
Chief Executive Officer
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief Product Officer
President
Chief Technology Officer
Recent coverage
Oracle
NetApp and Oracle to Launch Fully Managed Cloud Storage Service for Demanding AI and Enterprise Workloads2026-09-29
StorageNewsletter
NetApp Insight 2026: NetApp Delivers Secure, Zero-Copy Data Activation for the Agentic Enterprise2026-10-01
NetApp Investor Relations
NetApp Reports First Quarter of Fiscal Year 2027 Results2026-09-02
NetApp Investor Relations
NetApp Named a Leader in the 2026 Gartner® Magic Quadrant™ for Enterprise Storage Platforms2026-08-26