Staff Software Engineer- Fullstack
ServiceNow · Posted Oct 23
Cloud-based workflow automation and artificial intelligence platform services
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About the role
The team builds AI-powered tools for application development and core web platform capabilities. The role is a full-stack engineering position spanning UI, backend, microservices on Kubernetes, and AI-driven engineering workflows. It focuses on architecture, engineering standards, and scaling the product to more customers and markets.
What you will do
- Design and implement AI-powered tools for application development, using cutting-edge technical approaches to deliver business value
- Architect and build core web technology stacks — authentication, event tracking, application platform, and design systems
- Drive architecture and engineering standards at the team and division level, promoting best practices for building modular, scalable web apps and APIs
- Design, develop, and maintain microservices-based applications on Kubernetes, improving scalability, reliability, and deployment speed
- Work closely with product, ML, and engineering teams to enhance developer experience, close technology gaps with creative solutions, and increase customer adoption
- Expand the product's reach to more customers, domains, and global markets while maintaining high engineering quality
- Integrate AI into engineering workflows and decision-making — using AI-powered tools, automating processes, and applying AI-driven insights to improve how the team builds and ships software
- Operate at a startup pace with a high degree of total ownership, even within a larger organization
Skills used in this role
What the employer is looking for
- 10+ years of software engineering experience building scalable, high-quality applications
- Expertise in Java, JavaScript and modern UI frameworks — React, Angular, or Lit (required)
- Hands-on proficiency using AI tools (e.g., Copilot, Claude, or similar) in day-to-day development work is a must
- Strong command of UI design principles, usability, cross-browser compatibility, and accessibility standards
- Experience with REST, JSON, AJAX, and relational databases
- Experience with event-driven and stateless architectures, functional programming, and abstract data types (ADTs)
- Demonstrated experience driving architecture and engineering standards at a team or division level
- Strong critical thinking and a track record of integrating AI into engineering processes, workflows, or decision-making
- Excellent cross-functional collaboration skills and strong product sense
- BS or higher in Computer Science or a related field, or equivalent practical experience
- A constant thirst for learning and willingness to work outside your comfort zone
- Backend development experience with Java is an added advantage
- ServiceNow platform certification and/or development experience is a strong added advantage
Benefits and support
- Compensation and benefits are detailed in the job posting
About ServiceNow
ServiceNow provides an end-to-end cloud-based platform and workflow automation solutions that help enterprises digitize and unify operations. Its platform leverages artificial intelligence and machine learning to streamline IT service management, customer service, and business processes.
- Industry
- Software Development
- Company size
- 10001+ employees
- Founded
- 2004
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company · $4.08B raised
- 2026-04-17Post IPO Debt$4.00B
Leadership
Chairman and Chief Executive Officer
President and Chief Financial Officer
President, Chief Product Officer and Chief Operating Officer
Chief Technology Officer and EVP, DevOps
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