
Staff Software Engineer
Chargebee · Posted Nov 5
Subscription management, recurring billing, and revenue growth infrastructure services
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About the role
Chargebee is a subscription billing and revenue management platform serving SaaS and subscription-first businesses globally. The engineering team builds software to enable customers to grow revenues through its subscription management platform. This Staff Engineer (Architect) role will define the architecture for scalable, multi-tenant AI automation systems and guide AI-first engineering across product, engineering, and security.
What you will do
- Architect scalable agent platforms : Define the end-to-end architecture for our AI automation stack with multi-tenancy, resilience, and extensibility.
- Build AI agent capabilities : Lead architecture for MCP integration, tool orchestration, memory management, evaluation frameworks, RAG setup, async workflows, and streaming pipelines.
- Prototype & guide AI-first engineering : Deliver proof-of-concepts, mentor developers, and promote best practices in agent orchestration and GenAI frameworks.
- System governance & frameworks : Build reusable APIs, modular components, and guardrails to standardize and accelerate agent deployment.
- AI lifecycle & governance : Own deployment pipelines, observability, model retraining schedules, drift detection, and production resilience.
- Ethical & secure AI design : Partner with security and risk teams to ensure safe, explainable, and bias-aware agent behavior.
- Cross-functional leadership : Collaborate with Product, Engineering, and Security to balance customer needs, compliance, and technical trade-offs.
Skills used in this role
What the employer is looking for
- Experience : 10+ years in software engineering with at least 5 years in technical leadership or architect roles within SaaS / enterprise platforms.
- Domain Knowledge : Strong understanding of distributed systems, multi-tenant SaaS architecture, and cloud-native platforms (AWS).
- AI & Technical Depth : Strong expertise in Python and JavaScript for GenAI frameworks, specifically LLM orchestration, RAG workflows, agent frameworks, evaluation pipelines, async processing, and streaming. Solid foundation in object-oriented design, relational databases, and vector store technologies. Java knowledge is a helpful bonus.
- Scalability Mindset : Proven track record of architecting and scaling enterprise SaaS systems.
- Leadership Skills : Demonstrated success in influencing architectural direction, mentoring engineers, and fostering innovation.
- You’re passionate about AI-powered automation and curious about how agentic approaches can transform enterprise workflows.
- You can balance pragmatism with vision —delivering incremental value today while laying the foundation for future scale.
- You thrive in fast-paced, collaborative environments and can rally teams around complex technical missions.
- You’re not just an architect—you’re a builder, a mentor, and a thought leader.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Chargebee
Chargebee is a subscription management and recurring billing platform that automates revenue operations, invoicing, payments, and compliance for high-growth businesses. Its platform helps enterprises manage complex subscription lifecycles, usage-based pricing, and global tax configurations. Trusted by thousands of global innovators, Chargebee streamlines financial workflows from early-stage operations to multi-year enterprise contracts.
- Industry
- SaaS
- Company size
- 1000-5000 employees
- Founded
- 2011
- Location
- San Francisco, California, USA
- Funding stage
- Series H
Funding
Series H · $475M raised
- 2024-03-08Series H$5M
- 2022-02-01Series H$250M
- 2021-04-01Series G$125M
- 2020-10-01Series F$55M
- 2019-08-01Series D$14M
- 2018-03-01Series C$18M
Leadership
CEO & Co-Founder
CPO & Co-Founder
CTO & Co-Founder
Chief Financial Officer
Recent coverage
Chargebee Press Release
Chargebee Named a Leader in 2026 Gartner® Magic Quadrant™ for Recurring Billing Applications for the Third Consecutive YearAugust 2026
Chargebee Press Release
Chargebee and Twikey Partner to Connect Billing Directly With Bank PaymentsJuly 2026
Chargebee Press Release
Agicap Selects Chargebee to Power Its Next Phase of Global GrowthMarch 2026
Business Wire
Chargebee Acquires Inai to Supercharge AI-Powered Payments IntelligenceSeptember 2025