Staff/Principal HSIO Validation Apps Engineer (SOC/IP)
AMD · Posted Oct 30
High-performance processors, graphics cards, data center solutions, and AI accelerators
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About the role
AMD's Embedded x86 Applications Engineering organization supports customer enablement, post-silicon validation, system debug, platform qualification, and technical escalation management across AMD Embedded x86 platforms. The team works at the intersection of silicon, platform, BIOS/firmware, validation, and customer engineering for embedded platforms spanning networking, industrial, storage, automotive, communications, AI, and compute applications. This senior staff/principal role acts as the technical bridge between customers and AMD engineering organizations, leading complex customer escalations, defining validation and debug strategies, and driving root-cause analysis across PCIe, DDR, USB, storage/NVMe, graphics, RAS, and platform security domains.
What you will do
- Serve as the senior technical lead for customer escalations involving AMD Embedded x86 platforms.
- Act as the primary technical escalation point for high-priority and business-critical customer issues.
- Provide technical leadership across customer engagements, platform enablement activities, and production deployments.
- Influence customer adoption, platform readiness, and long-term customer success.
- Provide technical leadership and mentoring to MTS engineers and validation teams.
- Drive best practices for validation, debugging, escalation management, and customer engagement.
- Lead cross-functional investigations involving multiple engineering organizations.
- Establish debug methodologies and root-cause frameworks for complex platform issues.
- Define validation strategies for customer-reported issues.
- Lead validation activities for new platforms, features, and customer deployments.
- Drive interoperability, qualification, compatibility, and production-readiness efforts.
- Review and improve validation coverage based on field learnings and customer feedback.
- Lead investigations involving: PCIe Gen4/Gen5,DDR4/DDR5,Memory training and validation,USB,Networking,Storage and NVMe,Graphics and Display,RAS technologies,Platform security, Silicon-to-system interactions
- Lead engineering escalations for customer-critical issues.
- Partner with BIOS, Firmware, Silicon, Validation, Product, and Quality teams to drive issue resolution.
- Review and approve escalation strategies and debug plans.
- Ensure engineering teams receive complete technical analysis and reproduction data.
- Drive automation initiatives for validation and debug workflows.
- Identify support-deflection opportunities through improved validation coverage and documentation.
- Influence platform quality improvements using customer and field feedback.
- Contribute to AMD technical strategies for product quality and customer success.
Skills used in this role
What the employer is looking for
- Strong executive-level and customer-facing communication skills.
- Deep technical expertise in platform validation and system architecture.
- Ability to influence technical direction across engineering organizations.
- Recognized problem solver for complex platform and interoperability issues.
- Strong leadership and mentoring capabilities.
- Comfortable interacting with customers, engineering directors, architects, validation leads, and executive stakeholders.
- Ability to balance customer urgency with engineering execution discipline.
- Demonstrated ownership mindset and accountability.
- Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical field is required.
- Master’s degree in a relevant engineering or computer science discipline is preferred.
- Equivalent industry experience in platform validation, customer engineering, embedded systems, or silicon validation may be considered where applicable.
Preferred qualifications
- 13+ years of experience in Applications Engineering, Post Silicon Validation, Platform Validation, Product Validation, Embedded Systems, Customer Engineering, Silicon Validation, or related technical roles.
- Extensive hands-on experience debugging x86 or embedded platforms.
- Strong expertise in:
- Proven experience leading customer-facing technical engagements.
- Demonstrated ability to drive high-priority escalations across multiple engineering organizations.
- Strong platform-level debug skills spanning silicon, firmware, BIOS, operating systems, drivers, hardware, and validation domains.
- Experience with debug tools including protocol analyzers, logic analyzers, oscilloscopes, JTAG, firmware traces, and crash dump analysis.
- Strong Linux and Windows platform debugging expertise.
- Proficiency in Python, automation frameworks, and validation infrastructure development.
- Experience working with global engineering teams and executive stakeholders.
- Prior experience with AMD Embedded products, networking, industrial, storage, automotive, communications, AI, or compute platforms is preferred
Benefits and support
- Compensation and benefits are detailed in the job posting
About AMD
AMD is a global semiconductor company that designs high-performance central processing units (CPUs), graphics processing units (GPUs), and adaptive processors for data centers, personal computers, gaming consoles, and embedded systems. The company specializes in advanced computing solutions and AI accelerators, positioning itself as a major leader in modern high-performance and artificial intelligence hardware. Through strategic developments and acquisitions, AMD continues to expand its ecosystem across cloud infrastructure, enterprise computing, and physical AI.
- Industry
- Semiconductors
- Company size
- 31000 employees
- Founded
- 1969-05-01
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company
- 2007-11-16Post Ipo
Leadership
Chair and Chief Executive Officer
Executive Vice President, Chief Financial Officer and Treasurer
Executive Vice President and Chief Technology Officer
Executive Vice President and Chief Commercial Officer
Executive Vice President and General Manager, Data Center Solutions Business Group
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