Sr. Technical Program Manager
Databricks · Posted Oct 7
Data, analytics, machine learning, and generative AI intelligence platform services
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About the role
Databricks is the Data and AI company, providing a unified Data + AI Platform used by more than 20,000 organizations worldwide. The Forward Deployed Engineering team is dedicated to accelerating and de-risking customer outcomes by ensuring the success of every project it undertakes. This Sr Technical Program Manager role owns commercial delivery and project administration across engagements, serves as a trusted advisor to senior customer stakeholders, manages risk and governance, and drives account growth and adoption of the Databricks platform.
What you will do
- You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous projects, ranging from a single individual for 2-3 weeks to 6-month engagements of multi-person teams
- Serve as a trusted advisor to senior customer stakeholders, driving clarity, alignment, and confidence through all stages of delivery
- Shape the success of engagements by proactively managing risks, aligning cross-functional teams, and ensuring customer outcomes are met or exceeded
- Ensure accurate reporting on projects and keep all relevant parties up-to-date with project activity and success
- Drive growth in key accounts by identifying expansion opportunities, influencing future roadmaps, and enabling continued adoption of the Databricks platform
- Contribute to the evolution of delivery best practices within the Professional Services team and mentor junior team members to build future leaders
Skills used in this role
What the employer is looking for
- Proven experience leading complex, enterprise-scale data or AI/ML projects in a fast-paced customer-facing environment
- Extensive experience successfully managing and overseeing projects with teams of up to 5 people, with contract values in excess of $0.5 million
- Ability to engage, influence, and build trust with senior executive stakeholders on the customer side, including CxOs
- Strong understanding of cloud platforms (AWS, Azure, GCP) and familiarity with data lakehouse architecture or modern data platforms
- Demonstrated ability to manage multiple workstreams across technical and business stakeholders, balancing scope, time, and risk
- Experience working with cross-functional teams, including engineering, solution architects, sales, and partners
- Skilled in driving structured governance, managing stakeholder expectations, and facilitating executive-level communication
- Experience in setting up and managing project delivery frameworks, including Agile, Scrum, or hybrid methodologies, ideally with PMI/PRINCE/AGILE certification
- Comfort with ambiguity and ability to bring clarity and structure to unstructured or evolving customer engagement
- Ability to identify delivery risks early and implement mitigation plans to ensure customer outcomes and satisfaction
- Experience with commercial aspects of delivery, including change control, SoW management, and margin protection
- High ownership mindset with a bias for action, accountability, and customer success
- Excellent verbal and written communication skills, with the ability to influence at all levels.
- Experience identifying opportunities to expand or upsell services in the context of ongoing delivery engagements
- A product-oriented mindset or experience working closely with product teams is a plus
- Ability to mentor team members.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Databricks
Databricks is a data and artificial intelligence company that provides a unified Data Intelligence Platform built on a lakehouse architecture. The platform combines data engineering, data warehousing, machine learning, and generative AI to help organizations manage and scale their data assets natively across major cloud providers. Founded by the original creators of Apache Spark, Databricks enables thousands of enterprises worldwide to power advanced analytics, business intelligence, and autonomous AI agents.
- Industry
- Data and AI Platform Software
- Company size
- 17300+ employees
- Founded
- 2013
- Location
- San Francisco, California, USA
- Funding stage
- Private Company
Funding
Private Company · $25.2B raised
- 2026-08-13Series L$5.0B
Leadership
Co-founder and Chief Executive Officer
Co-founder and Chief Technology Officer
Co-founder and Executive Chairman
Chief Financial Officer
Co-founder and Chief Architect
Recent coverage
Databricks Newsroom
Databricks Closes $5 Billion Strategic Funding at $190 Billion Valuation2026-08-13
Databricks Newsroom
Databricks Announces Strategic Funding at a $188 Billion Valuation2026-07-16
Databricks Newsroom
Databricks Accelerates Investments in Agent Bricks, Lakebase and Databricks Apps2025-12-16