Sr. Strategic Account Technology Strategist - Global Accounts
Microsoft · Posted Oct 12
Software, cloud computing, artificial intelligence, and hardware services
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About the role
Enterprise Commercial's Global Accounts team leads Microsoft's relationship with one of the world's largest Consumer Goods groups, which has a growing strategic footprint in India, working at the forefront of cloud and AI transformation within a global account team spanning Europe, Asia, the Americas and India. The role is Microsoft's senior presence in Bangalore, helping the customer modernize, innovate securely, and unlock new value through technology. This strategist will act as a trusted advisor to C-suite executives, orchestrate cloud-led digital transformation initiatives across AI, infrastructure, security and application innovation, and carry change made in India out to the customer's global organization.
What you will do
- Earn and maintain trusted-advisor status with senior leaders and executives by bringing innovative ideas, industry perspectives, and Microsoft solutions that shape long-term strategic direction and influence business metrics.
- Proactively expand and deepen stakeholder relationships across the customer’s organization, anticipating risks to satisfaction, removing blockers, and establishing recovery plans that improve the overall customer experience.
- Orchestrate high-impact, cloud-led solutions and digital transformation initiatives that demonstrate the differentiated value of Microsoft’s platform across artificial intelligence, infrastructure, security, and application innovation.
- Partner with Industry Solutions and delivery teams to make sure customer value is realized, and track the consumption growth that follows.
- Create and qualify new strategic opportunities by building and leveraging a broad ecosystem of internal and external partners, guiding the customer on how to identify and realize new areas of value.
- Contribute to account planning. Help shape and maintain a living Frontier Account Plan (three-horizon view), and contribute to Quarterly Business Reviews. Keep governance with the customer and partners regular and disciplined.
- Helps customer technical specialists build compelling business and technical value narratives that enable the adoption of Microsoft solutions across additional business units and functions.
- Leads analysis of the customer's overall business and technology landscape, identifying transformation opportunities and advising on capability gaps that can be addressed through Microsoft solutions. Uses a deep understanding of business strategy and the outcomes technology can enable to shape long-term value creation.
- Bring together technical specialists, solution sellers, Industry Solutions, Customer Success, Unified Support, and local and global partners and system integrators into one coherent customer experience.
- Act with integrity, follow Microsoft policies and compliance requirements, and raise risks early.
Skills used in this role
What the employer is looking for
- Bachelor's degree in Business, Engineering, Information Technology or a related field, plus 12+ years of experience in technology sales, account management or consulting. Equivalent experience is also accepted.
- Proven record of building relationships with C-suite executives and closing complex, multi-year enterprise deals.
Preferred qualifications
- 5+ years experience in digital transformation or using technology to drive customer business outcomes.
- 4+ years experience in business consulting, consultative selling, or change management.
- 5+ years experience leading technical, support, and/or partner teams.
- 5+ years of experience with strategic, global or multinational enterprise accounts.
- Experience with Global Capability Centers / Global Business Services or large IT transformation programs in India.
- Working knowledge of cloud, data and AI platforms, Microsoft 365 and Security. Understanding of enterprise applications and of industrial or manufacturing settings (Operational Technology, Industrial IoT).
- Experience selling or overseeing professional-services-led transformation programs, and working with local and global system integrators.
- A transformation mindset: comfortable with ambiguity, able to work across complex, matrixed global organizations, and confident in challenging senior leaders.
- Fluent business English. Experience working across time zones with teams in Europe and the Americas.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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