Sr Software Engineer (Kubernetes Operators & Controllers, Go)
ServiceNow · Posted Oct 9
Cloud-based workflow automation and artificial intelligence platform services
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About the role
The team builds and operates a cloud-native platform, delivering automation, tooling, and platform services that other engineering teams depend on. This role is focused on designing, building, and operating features and services within that platform, with significant hands-on work on Kubernetes. The engineer writes Go-based services, contributes to reliability, scalability, and operability through tests, instrumentation, runbooks, and on-call, and collaborates with staff and senior engineers on platform standards.
What you will do
- You will design, build, and operate features and services within the cloud-native platform, delivering well-defined work from implementation through to production with limited guidance.
- You will break features down into clear, executable tasks and deliver them iteratively, raising risks and trade-offs as you find them.
- You will collaborate with staff and senior engineers to align your work with the team’s designs and the platform’s standards.
- You will contribute to the reliability, scalability, and operability of what you build — writing tests and instrumentation, improving runbooks, and participating in on-call.
- You will spend nearly all of your time hands-on building — automation, tooling, and platform services that other teams depend on.
- You will support junior engineers through code review, pairing, and sharing what you learn.
Skills used in this role
What the employer is looking for
- Experience leveraging or critically thinking about how to integrate AI into engineering work — whether using AI-powered coding and operational tooling, automating workflows, or reasoning about how AI changes the way software and infrastructure are built.
- 3+ years building production software, with exposure to deploying and operating workloads on Kubernetes.
- Some hands-on experience with at least one major hyperscaler (AWS, Azure, GCP) and its core compute and networking primitives.
- A track record of reliably delivering features and improvements as a productive member of an engineering team.
- Working knowledge of containers, CI/CD pipelines, and Git-based development workflows.
- Good programming skills in Go (or another systems language with a willingness to work primarily in Go).
Preferred qualifications
- Experience running workloads on managed Kubernetes (EKS/AKS/GKE).
- Familiarity with GitOps-based delivery and infrastructure-as-code tools such as Terraform.
- Exposure to observability tooling — metrics, logging, and dashboards.
- Familiarity with networking and security fundamentals — DNS, TLS, and IAM.
- Experience participating in an on-call rotation.
Benefits and support
- Compensation and benefits are detailed in the job posting
About ServiceNow
ServiceNow provides an end-to-end cloud-based platform and workflow automation solutions that help enterprises digitize and unify operations. Its platform leverages artificial intelligence and machine learning to streamline IT service management, customer service, and business processes.
- Industry
- Software Development
- Company size
- 10001+ employees
- Founded
- 2004
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company · $4.08B raised
- 2026-04-17Post IPO Debt$4.00B
Leadership
Chairman and Chief Executive Officer
President and Chief Financial Officer
President, Chief Product Officer and Chief Operating Officer
Chief Technology Officer and EVP, DevOps
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