Sr Software Engineer
ServiceNow · Posted Nov 3
Cloud-based workflow automation and artificial intelligence platform services
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About the role
ServiceNow is hiring a Senior Full-Stack Software Engineer to design, develop, and deliver scalable software solutions. The role spans frontend and backend development, REST APIs, databases, and external service integration, with a focus on Generative AI and LLM-powered applications. The engineer will also work with AI coding tools and AI-assisted development workflows to improve delivery, code quality, and security.
What you will do
- Full-Stack Development: Strong hands-on experience in frontend and backend development, building scalable applications, designing REST APIs, and integrating with databases and external services.
- Generative AI & LLMs: Good understanding of Generative AI concepts, LLM architectures, and the differences between various models, including their capabilities, limitations, performance, latency, and cost trade-offs.
- AI-Powered Application Development: Experience integrating LLMs into applications using APIs, prompt engineering, and techniques such as Retrieval-Augmented Generation (RAG) is highly desirable.
- AI Coding Tools: Familiarity with AI-powered software development tools such as Claude, Windsurf, GitHub Copilot, or similar tools is an added advantage. Candidates should be interested in leveraging these tools to improve developer productivity, code quality, debugging, and testing.
- Software Engineering Best Practices: Strong understanding of clean code, design patterns, data structures, algorithms, unit testing, debugging, and performance optimization.
- Problem-Solving & Ownership: Ability to independently troubleshoot complex technical challenges, make sound engineering decisions, and take ownership of features from design through deployment.
- Collaboration: Strong communication skills and the ability to work effectively with cross-functional teams in a fast-paced, agile development environment.
Skills used in this role
What the employer is looking for
- Hands-on experience building AI-enabled applications, evaluating different LLMs for specific use cases, and using AI-assisted development workflows to accelerate software delivery while maintaining code quality and security.
- BE, MTech in ECE,CS,IS
Benefits and support
- Compensation and benefits are detailed in the job posting
About ServiceNow
ServiceNow provides an end-to-end cloud-based platform and workflow automation solutions that help enterprises digitize and unify operations. Its platform leverages artificial intelligence and machine learning to streamline IT service management, customer service, and business processes.
- Industry
- Software Development
- Company size
- 10001+ employees
- Founded
- 2004
- Location
- Santa Clara, California, USA
- Funding stage
- Public Company
Funding
Public Company · $4.08B raised
- 2026-04-17Post IPO Debt$4.00B
Leadership
Chairman and Chief Executive Officer
President and Chief Financial Officer
President, Chief Product Officer and Chief Operating Officer
Chief Technology Officer and EVP, DevOps
Recent coverage
ServiceNow Newsroom
ServiceNow Reports Third Quarter 2026 Financial Results2026-10-28
GuruFocus
ServiceNow Reports Strong Q3 2026 with 20.5% Subscription Revenue Growth2026-10-29
The Futurum Group
ServiceNow Delivers Q3 Beat-and-Raise Driven by Accelerating Enterprise AI Adoption2026-10-30