Back
PayPal logo

Sr Manager, Procure to Pay

PayPal · Posted Oct 5

Online payment processing, digital wallet, money transfer, and financial services

Bangalore, Karnataka, IndiaFull-timeOnsiteLead/Staff15+ years₹50.0L–₹85.0L yearly96 applicants
Financial TechnologyPaymentsDigital WalletsOnline PaymentsPublic Company
Full time

Get a personal compatibility score

Add a resume for personal matches

About the role

PayPal operates a global, two-sided payments network connecting hundreds of millions of merchants and consumers across approximately 200 markets. This role sits within the Global Sourcing & Procurement (GSP) organization in PayPal's CAO function, leading the Procure-to-Pay (P2P) Operations & Enablement function that serves as the universal front door for purchasing across intake, customer service, supplier onboarding, and execution support. The Senior Manager will build and lead a team of people managers, set the strategic direction and operating model, and drive adoption of AI and automation to modernize intake, triage, and customer service.

What you will do

  • Manage and optimize the end-to-end procurement process, from vendor onboarding to the final payment and settlement of supplier invoices.
  • Develop and maintain strong relationships with key suppliers to ensure efficient procurement and foster positive partnerships.
  • Implement and oversee third-party risk management strategies to mitigate potential risks associated with procurement activities.
  • Ensure all procurement activities comply with company policies, financial controls, and regulatory requirements.
  • Develop and implement cost control measures to manage organizational spend effectively and identify opportunities for cost savings.
  • Lead initiatives to streamline and enhance P2P processes, leveraging technology and best practices to improve efficiency.
  • Manage and mentor a team of procurement professionals, providing guidance and support to achieve departmental goals.
  • Analyze procurement data to identify trends, generate reports, and provide insights for strategic decision-making.
  • Collaborate with cross-functional teams and stakeholders to ensure alignment and integration of procurement activities with business objectives.
  • Develop and execute long-term procurement strategies that align with organizational goals and drive continuous improvement in procurement operations.
  • Build, lead, and scale the Procurement Operations function, managing a team of direct-reports overseeing distinct workstreams including contract compliance, intake and triage, customer service, supplier onboarding, and procurement support.
  • Own the strategic vision and operating model for the “universal front door” to buying at PayPal, ensuring consistent, high-quality guidance across all intake channels regardless of which sub-team fields the request.
  • Set team-wide goals, performance standards, and KPIs across all P2P Operations & Enablment pillars, and hold direct-report managers accountable for their team’s execution and customer experience outcomes.
  • Identify and lead the adoption of AI and automation opportunities across contract compliance, intake, triage, customer service, and supplier onboarding to reduce cycle time and manual handling.
  • Partner with Global Sourcing & key stakeholders to align procurement operations with sourcing, contracting, supplier management, purchasing, and payment strategy.
  • Serve as a senior, trusted advisor to Business Unit leaders and cross-functional partners, representing P2P Operations in leadership forums and escalation paths.
  • Lead procurement due diligence, supplier transition, and integration support for M&A activity, coordinating across the managers responsible for onboarding and intake to ensure smooth absorption of new entities.
  • Champion operational excellence across the function: policy and controls adherence, quality review, workload/capacity planning across teams, and continuous process improvement.
  • Build a high‑performing team with strong controls mindset; provide coaching, succession planning, and development opportunities focused P2P, controls, and systems proficiency.
  • Foster a culture of customer support, accountability, and continuous improvement across all P2P Operations teams.
  • Report on function-wide performance, risks, and improvement initiatives to GSP and CAO leadership.

Skills used in this role

SAP S/4HANASAP ECCAribaERPAIAutomationLeadershipCommunication

What the employer is looking for

  • 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • 15+ years of progressive experience in procurement, sourcing operations, P2P operations, customer support, or related functions.
  • 5+ years of people management experience, including leading multi-team functions.
  • Deep understanding of the Procure-to-Pay lifecycle, contract compliance, intake processes, customer service operations, supplier onboarding, and purchasing tools/systems.
  • Demonstrated experience building or scaling an operations function, including designing team structure, workflows, and performance frameworks.
  • Experience partnering with senior cross-functional and business unit stakeholders as a strategic, customer-facing leader.
  • Strong track record supporting M&A activities, integrations, or transformation initiatives.
  • Excellent executive communication skills, with the ability to translate complex procurement processes into clear guidance and influence senior stakeholders.
  • Proven ability to balance operational execution, people leadership, and strategic process improvement simultaneously.
  • Hands‑on experience with major ERP platforms Ariba & (SAP ECC / S/4HANA)
  • Leadership and influence – Leads through others, drives accountability, and influences senior stakeholders across Finance, Systems, Tax, and Operations.
  • Process excellence – Simplifies and standardizes processes, seeking automation and preventive controls over manual, detective activities.
  • Collaboration and communication – Communicates clearly & partner with the stakeholders and drive effective engagements
  • Change agility – Navigates transformation, competing priorities, and evolving requirements while maintaining a strong control environment.

Preferred qualifications

  • Customer-first mindset with a passion for delivering seamless, high-quality support experiences at scale.
  • Ability to connect systems, processes, and multiple teams to drive efficiency across the entire buying journey.
  • Strong executive presence and confidence representing procurement to senior leadership and Business Units.
  • Change-oriented leader who thrives in evolving environments, drives adoption of new tools and processes, and has experience with SAP S/4Hana, Ariba, or equivalent buying and invoicing.

Benefits and support

  • Compensation and benefits are detailed in the job posting

About PayPal

PayPal logo

PayPal

Company website
LinkedInXCrunchbaseGlassdoor★3.9

PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system that supports online money transfers globally. It serves as an electronic alternative to traditional paper methods, providing merchant processing, digital wallets, and peer-to-peer payment services through major brands like Venmo, Braintree, and Xoom.

Industry
Financial Technology
Company size
23800 employees
Founded
1998
Location
San Jose, California, USA
Funding stage
Public Company

Funding

Public Company · $216M raised

BlueRun VenturesINGMDP
  • 2022-07-26Post IPO

Leadership

EL
Enrique Lores

President & Chief Executive Officer

JM

Jamie Miller

Chief Financial & Operating Officer

SV

Srini Venkatesan

Chief Technology Officer

Recent coverage

Apply on company site