Sr Manager of Software Engineering
JPMorgan Chase · Posted Oct 9
Global banking, investment, credit card, mortgage, and asset management services
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About the role
JPMorganChase's Consumer and Community Banking technology organization builds and runs the financial technology platforms behind the firm's consumer-facing and community banking products. The role is a leadership position in software engineering, providing technical coaching and advisory across multiple technical teams and influencing technical and budget decisions for the function. The Senior Manager will drive adoption of enterprise-authorized AI-assisted engineering and SDLC/TLM automation, distributed systems and cloud-native platform practices, and multi-team delivery of scalable, secure, and resilient services.
What you will do
- Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
- Ensures successful collaboration across teams and stakeholders
- Identifies and mitigates issues to execute a book of work while escalating issues as necessary
- Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
Skills used in this role
What the employer is looking for
- Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
- Experience leading teams of technologists and Distributed systems & architecture depth: strong system design across APIs, microservices and/or event-driven architectures, data stores, and resiliency patterns; sound scalability/latency/fault-tolerance/consistency tradeoffs.
- Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives and Cloud-native & platform engineering: practical experience building on AWS and/or Azure, including containerization and platform capabilities that enable reusable patterns.
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.
- Experience with hiring, developing, and recognizing talent
- In-depth knowledge of the services industry and their IT systems
- Practical cloud native experience
Preferred qualifications
- Understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
- Familiarity with API and Micro services frameworks, Container Technologies, and workflow
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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