Sr. Coordinator-Sales & Operations
PepsiCo · Posted Nov 4
Global food, snack, and beverage manufacturing, marketing, and distribution services
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About the role
The Claims Coordinator role supports PepsiCo's trade promotion and sales finance operations by managing deduction and invoice claims within SAP TPM. The role partners with Sales, Sales Finance, Trade Promotion Analysts, and cross-functional teams to ensure accurate claim processing, compliance with trade agreements, and timely resolution of exceptions. It also focuses on reporting automation and advanced analytics to improve the efficiency, accuracy, and scalability of claims and trade analytics.
What you will do
- Manage deduction and invoice claim processing end-to-end within SAP TPM
- Assist with promotional event enrollments and claim approvals
- Validate claims against approved trade agreements, promotional events, and pricing terms
- Ensure customer contract legends are current and accurate to support Trade Promotion Analysts
- Maintain a strong control environment with accurate trade accruals, contract approvals, and verification processes
- Manage claim exceptions through effective verbal and written communication with Sales and Sales Finance teams
- Investigate claim discrepancies, identify root causes, and support timely resolution
- Ensure compliance with internal controls, trade policies, and audit requirements
- Maintain audit-ready claim documentation, trackers, and system records
- Prepare claims analysis, aging reports, and exception dashboards
- Drive efficiency, accuracy, and scalability of claims and trade analytics through automation solutions
- Act as a liaison between Trade Promotion Analysts, Sales, Finance, and Customer Teams
- Support continuous alignment between promotional execution, pricing, and claims processing
- Respond effectively to information requests and support business decision-making
Skills used in this role
What the employer is looking for
- Bachelor’s degree in Commerce, M.Com, BBA, Master Business Administration, Finance, or a related field
- Additional certifications (Tally, CA-Inter, CFA Level 1, Excel certification)
- 2–4 years of financial operations, claims, trade promotions, or accounting-related experience
- Prior FMCG industry experience preferred
- Strong analytical skills with the ability to translate findings into actionable solutions and improved processes
- Proficient in Microsoft Excel with advanced data handling capabilities
- Ability to quickly learn SAP CRM/BW and TPM software applications
- Strong communication skills to manage information gathering and exception resolution
- Results-oriented mindset with the ability to meet deadlines and manage priorities
- High attention to detail with a strong quality and control focus
- Proactive, self-driven, and continuous improvement–oriented
- Ability to work effectively in a fast-paced, cross-functional environment
Preferred qualifications
- Technical proficiency in Python, Power BI, and UiPath, with hands-on experience in:
- Automation and process optimization
- Data analysis and dashboard development
- Scripting and workflow design
Benefits and support
- Compensation and benefits are detailed in the job posting
About PepsiCo
PepsiCo is a global food and beverage leader with a portfolio spanning iconic brands such as Pepsi-Cola, Frito-Lay, Gatorade, Quaker, and Tropicana. The company manufactures, markets, and distributes a wide range of convenient foods and beverages enjoyed by consumers across more than 200 countries. Guided by its strategic transformation framework, PepsiCo focuses on sustainable growth, operational modernization, and portfolio innovation.
- Industry
- Food & Beverages
- Company size
- 10001+ employees
- Founded
- 1965
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Steve Schmitt
Executive Vice President and Chief Financial Officer
Chief Executive Officer, PepsiCo North America
Executive Vice President, Global Chief Commercial Officer and Corporate Affairs
Becky Schmitt
Executive Vice President, Chief People Officer
Recent coverage
Quartz
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Reuters
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