Sr. Collections Analyst
Databricks · Posted Oct 30
Data, analytics, machine learning, and generative AI intelligence platform services
Get a personal compatibility score
Add a resume for personal matches
About the role
Databricks, the Data and AI company, is hiring within its finance organization to manage accounts receivable for a fast-growing, usage-based SaaS business. The role owns a high-volume AR portfolio, driving collections, dispute resolution and credit risk decisions in partnership with Sales, Legal, Billing, Revenue Operations, Cash Application and Finance leadership. It focuses on reducing delinquency and bad debt exposure, improving DSO, and building scalable reporting and collections processes in NetSuite, with regular overlap with EMEA and PST business hours.
What you will do
- Own end-to-end portfolio collections and recovery strategies, partnering cross-functionally to resolve high-value escalations, influence credit risk decisions, and drive measurable performance across DSO, aging buckets, and bad debt exposure.
- Design and run recovery strategies for accounts that are structurally delinquent or high-risk.
- Lead cross-functional escalation forums for disputed high-value accounts.
- Present portfolio-level risk trends and actionable insights to Finance leadership.
- Recommend credit limit changes, payment term changes or account holds based on behavioral analytics.
- Work with Legal on pre-legal actions and structured recovery plans.
- Assess creditworthiness, establish risk controls, and lead complex recoveries to protect working capital and minimize bad debt exposure.
- Build scalable reporting models that give clear visibility into aging, dispute velocity and payment predictability.
- Flag worsening payment patterns, and provide quarterly bad debt reserve inputs with documented risk rationale for each account.
- Act as the subject matter expert on usage-based billing disputes and contract interpretation. Resolve complex disputes about usage, contract terms and invoicing discrepancies.
- Handle exceptions from automated dunning, and lead the clean-up of aged AR.
- Manage high-volume customer communication and escalations in Collections Tool, with structured follow-through.
- Work with Cash Application to keep unapplied cash low and resolve posting gaps.
- Find the systemic billing, consumption or process gaps that cause repeat delinquency. Work with Billing and Revenue Operations to put corrective frameworks in place.
- Perform detailed account reconciliations in NetSuite to keep AR accurate and audit-ready.
- Help standardize collections processes so they are faster and can scale, and support user acceptance testing (UAT) for new or improved systems.
Skills used in this role
What the employer is looking for
- Bachelor's degree in Finance or Accounting is a must. Additional Accounting Qualification is a plus.
- 10+ years of collections experience, ideally with both public/private technology companies.
- A track record of owning large, complex, high-value AR portfolios with measurable impact on DSO and cash.
- Working knowledge of usage-based billing models and contract structures.
- Demonstrated ownership of high-value, complex AR portfolios with material cash impact.
- A proven ability to influence commercial stakeholders in high-pressure recovery situations.
- Experience supporting reserve discussions and credit risk decisions.
- Strong commercial judgment, balancing revenue protection against the risk to customer relationships.
- Ability to synthesize large data sets into executive-level risk insights.
- Strong analytical skills and attention to detail.
- Hands-on experience with NetSuite / Salesforce with fluency with AI tools, including automated dunning solutions is preferred.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Databricks
Databricks is a data and artificial intelligence company that provides a unified Data Intelligence Platform built on a lakehouse architecture. The platform combines data engineering, data warehousing, machine learning, and generative AI to help organizations manage and scale their data assets natively across major cloud providers. Founded by the original creators of Apache Spark, Databricks enables thousands of enterprises worldwide to power advanced analytics, business intelligence, and autonomous AI agents.
- Industry
- Data and AI Platform Software
- Company size
- 17300+ employees
- Founded
- 2013
- Location
- San Francisco, California, USA
- Funding stage
- Private Company
Funding
Private Company · $25.2B raised
- 2026-08-13Series L$5.0B
Leadership
Co-founder and Chief Executive Officer
Co-founder and Chief Technology Officer
Co-founder and Executive Chairman
Chief Financial Officer
Co-founder and Chief Architect
Recent coverage
TechTarget
Databricks' latest improves AI memory, infrastructure for agents2026-10-22
CMSWire
Databricks CustomerLake Moves Closer to GA With Beta, Preview Rollout2026-10-20
Databricks Newsroom
Databricks Grows >80% YoY, Surpasses $7B Revenue Run-Rate, Scales Lakebase, Genie, and Unity AI Gateway2026-08-13
Forbes
Databricks Hits $190 Billion Valuation As CEO Ali Ghodsi Claims AGI Has Already Arrived2026-08-13