Sr. Account Technology Strategist - Mfg. & Conglomerates
Microsoft · Posted Oct 6
Software, cloud computing, artificial intelligence, and hardware services
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About the role
Microsoft's Enterprise Manufacturing & Conglomerates ATU in India is a small, senior account team that owns end-to-end technical strategy for some of the country's largest industrial manufacturers and conglomerates. The team helps these customers securely adopt and embrace AI technologies across their factories, supply chains, and boardrooms, spanning AI, Azure, Copilot, data, and security. This role leads Frontier Discovery, translating Customer Secure AI Assessment insights into executive-ready strategy, account plans, and technical roadmaps, then orchestrates specialists to turn that strategy into consumption, usage, and billed revenue.
What you will do
- Own Frontier Discovery Technical Strategy: Lead technical C‑suite AI, data, and security conversations by translating Customer Secure AI Assessment (CSAA) insights into clear executive strategy and decisions across Frontier Account planning, 3 Horizon, and strategic technical roadmap.
- Drive Execution & Technical Leadership: Convert AI, Azure, Security and Copilot strategy into consumption plans and business impact by orchestrating delivery, removing blockers, and owning the end‑to‑end technical narrative.
- Customer AI and Security Strategy Leadership - Document and articulate the customer’s business objectives, technology landscape and AI and Security strategy to lead and drive security and AI conversations.
- Customer Technology Leadership - Develop and nurture trusted relationships with C-level technology executives across the business.
- Drive Operational and Commercial Excellence- Lead technical decision maker conversations and governance with the customer and the v team to ensure the customer is using and getting value from Microsoft’s portfolio of solutions.
- Engage deeply with the customers using consultative selling skills and challenge customers’ assumptions with constructive dialogue about their business and technology.
- Industry Knowledge Articulate and understand specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.
- Own the Customer’s Frontier Discovery Technology Strategy
- Own and deliver a customer‑backed technology Frontier Discovery aligned to business outcomes across AI, data, and security
- Lead outcome‑driven C‑suite and line of business stakeholder engagements by framing clear technical strategic roadmaps, trade‑offs, and recommendations to drive customer decisions
- Leverage Customer Secure AI Assessment-CSAA to translate readiness insights into an executive ready Frontier Discovery strategy and embed outputs directly into Frontier Account Planning, 3 Horizon plans, and offramp to the STU/CSU/Services
- Drive Execution, Value, Consumption, and Usage
- Ensure strategy converts to execution, value, and grow ACR consumption/Billed Revenue/Copilot-Security usage
- Lead and land new MACCs with a consumption planning value, attach, and pipeline execution to hit ACR and Copilot targets
- Own and secure renewals, drive recapture to protect revenue and prevent attrition
- Orchestrate Technical Leadership and Raise the Bar
- Sets the standard for the technology strategy by driving clear ownership/orchestrating cross-solution alignment across STU/CSU/Services/Partners to deliver industry-focused customer outcomes
- Own the end‑to‑end technical narrative across the customer lifecycle Frontier Discovery through value realization
- Demonstrate strong executive storytelling and thought leadership in AI, Security, Sovereignty, and Agentic architect
Skills used in this role
What the employer is looking for
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 15+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
Preferred qualifications
- 15+ years experience in relevant customer industry.
- 5+ years experience in digital transformation, or using technology to drive customer business outcomes.
- Business Relationship Management The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity.
- Executive Relationships The ability to interact confidently with senior leaders of the organization in order to present/defend/clarify concerns or issues regarding an existing project, program, or solution. This includes the ability to confidently address difficult questions, handle push back from a high-level audience, and maintain an executive demeanor while engaging in difficult or sometimes high-pressure situations.
- Partner/Customer Scoping The ability to guide Partners’ and/or customers' thinking through active listening, questioning, and reflecting and provides vital insight and seamless service to help define needs and then provide advice within area of expertise.
- Stakeholder Management The ability to manage project stakeholders and stakeholder engagements. This includes identifying stakeholders, prioritizing their concerns, managing expectations, and planning and monitoring stakeholder engagements.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Microsoft
Microsoft Corporation is a multinational technology company that develops, licenses, and supports a wide range of software products, services, and hardware devices. Best known for its Windows operating systems, Microsoft 365 productivity suite, and Xbox gaming consoles, the company has expanded heavily into enterprise cloud computing via Azure and advanced artificial intelligence solutions. As one of the world's most valuable public enterprises, it empowers individuals and businesses globally through innovative digital transformation.
- Industry
- Software
- Company size
- 228,000+ employees
- Founded
- April 4, 1975
- Location
- Redmond, Washington, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Vice Chair and President
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