Solutions Engineer (Bangalore)
Cisco · Posted Oct 1
Networking, cloud, cybersecurity, and enterprise IT infrastructure services
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About the role
Cisco's Technical Sales team partners closely with customers, partners, and account teams to deliver Cisco solutions that address business and technology needs, acting as trusted technical advisors across the company's portfolio. The role covers areas such as networking, security, observability, and collaboration within Cisco's enterprise technology portfolio. As a Technical Sales Professional, this Solutions Engineer will own the technical relationship with customers and partners, translating business priorities into technical requirements and designing, presenting, and positioning Cisco solutions throughout the sales cycle.
What you will do
- Develop and refine technical sales approaches aligned to clearly defined customer and partner requirements.
- Build strong knowledge of Cisco's portfolio and progressively develop specialization within a technical domain.
- Own technical relationships with customers and partners, engaging with IT teams, business stakeholders, decision-makers, and implementers.
- Analyze customer environments, business requirements, market trends, and competitive positioning to identify and shape opportunities.
- Translate customer and partner business needs into technical requirements and recommend appropriate Cisco solutions.
- Contribute to customer account planning, solution design, demand generation, and enablement activities.
- Identify opportunities to expand Cisco's portfolio across areas such as networking, security, observability, and collaboration.
- Lead technical engagements, presentations, demonstrations, and solution discussions tailored to specific customer scenarios.
- Use market trends and competitive insights to effectively position Cisco solutions and support competitive displacement.
- Collaborate with account teams, business entities, sales teams, partners, and other internal resources to drive customer success.
- Manage and coordinate virtual technical support resources throughout the sales cycle.
- Provide feedback to business entities and relevant sales teams on strategic customer needs, market opportunities, and competitive trends.
- Share best practices and contribute to the development of technical and educational materials.
- Adapt workflows and approaches to effectively respond to changing customer and business requirements.
Skills used in this role
What the employer is looking for
- Bachelor's degree with 5+ years of related experience, or Master's degree with 3+ years of related experience.
- Experience in a technical sales, solutions engineering, pre-sales, or related customer-facing technical role.
- Experience understanding customer business and technical requirements and translating them into technology solutions.
- Experience delivering technical presentations, demonstrations, or solution discussions to customers or partners.
- Experience working collaboratively with sales, technical, and cross-functional teams throughout a sales cycle.
Preferred qualifications
- Strong knowledge of enterprise technology solutions and experience developing expertise within a technical domain.
- Experience with Cisco technologies and/or enterprise networking, security, observability, or collaboration solutions.
- Understanding of competitive technology landscapes and experience positioning solutions against competitors.
- Strong customer engagement, presentation, communication, and stakeholder management skills.
- Ability to navigate complex customer organizations and build relationships with technical and business decision-makers.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Cisco
Cisco Systems, Inc. is a worldwide leader in IT, networking, and cybersecurity solutions that transform how people connect, communicate, and collaborate. The company specializes in routing, switching, data center infrastructure, and software-defined networking designed for enterprises of all sizes. Today, Cisco drives major advancements in AI infrastructure, observability, and secure hybrid work platforms.
- Industry
- Networking
- Company size
- 90000+ employees
- Founded
- 1984
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Leadership
Chair and Chief Executive Officer
President and Chief Product Officer
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief People, Policy & Purpose Officer
Executive Vice President and Chief Customer Experience Officer
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