Solution Analyst/ Technical Program Manager
JPMorgan Chase · Posted Oct 21
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Tech, Data, & Product Learning & Development group’s Strategy Advancement pillar creates opportunities for employees in the segment to connect, share knowledge and skills, and build a continuous improvement culture. It designs and implements events such as POWER UP and DEV UP and supports the Ignite social learning communities. This role leads end-to-end planning and delivery of high-profile global events, manages event playbooks, stakeholders, risks and budgets, and line-manages a Strategy Advancement & Delivery associate.
What you will do
- Overall accountability for the end-to-end planning and management of a set of Strategy Advancement events (POWER UP) that are delivered globally across multiple LOBs and locations – working with Product owners, Learning Domain partners, and coordinating and influencing key partners to deliver successful events which achieve the agreed participant experience outcomes.
- Create the event ‘Playbook’, with best practice artifacts to support planning, risk management and event execution (including Run of Show) which will be utilized across all events so that they are planned and coordinated in a comprehensive and consistent way using best practice methods to drive efficiency.
- Work closely with the TDP Learning & Development communications lead to ensure all branding and messaging used within standard artifacts is on point and appropriate
- Input into delivery progress reporting across individual product areas and across the TDP Learning & Development group to feed into governance and sponsor forums
- Design and manage the processes to adopt a strong expenses discipline across the products, working with F&BM and Product owners to monitor progress and identify spend issues early so action can be taken
- Manage key partners, stakeholders and TDP Learning & Development interdependencies effectively
- Drive the proactive mitigation/resolution of delivery related key risks and issues across TDP Learning & Development that impact event success
- Line management of Strategy Advancement & Delivery associate that will support delivery and marketing/ communications activities across all product areas
- Provide mentorship to team members to support their ongoing development & business results
Skills used in this role
What the employer is looking for
- The successful candidate should have a proven record in delivering large scale global events and be an expert in the following areas:
- Resource scheduling
- Risk and Issue Management
- Work breakdown and critical path management
- Stakeholder management & Influencing
- Critical thinking (anticipating problems and establishing methods to mitigate risks)
- Benefits management – connecting methods for event delivery with measures of outcome success
- Budget/Financial management
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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