Solution Analyst III
JPMorgan Chase · Posted Oct 16
Global banking, investment, credit card, mortgage, and asset management services
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About the role
JPMorgan Chase's Commercial & Investment Bank - Payments group builds technology and data solutions that bridge product owners, business, operations, and software developers. The team works on architecture designs, data analytics, and data-driven insights that guide business decisions in the payments domain. This Solution Analyst III role elicits and documents business and data flow requirements, translates them into technical solutions and JIRA user stories, and supports architecture governance and continuous improvement initiatives.
What you will do
- Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements.
- Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
- Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
- Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
- Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
- Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
- Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment
- Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field
- Guide the work of others, ensuring timely completion and adherence to established principles and practices
Skills used in this role
What the employer is looking for
- 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making
- Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
- Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
- Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives
- Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations
- Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences
- Translate requirements into User stories in JIRA with clear Definition of ready and Acceptance criteria.
- Interface with technical, architect and product teams breaking down requirements and Demonstrate proficiency with JIRA, pulling reports and creating dashboards.
Preferred qualifications
- Knowledge in Financial and Payments domain
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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