
Software Engineer III-SRE
JPMorgan Chase · Posted Nov 2
Global banking, investment, credit card, mortgage, and asset management services
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About the role
JPMorganChase's Commercial & Investment Bank delivers technology products and solutions across business functions in a secure, stable, and scalable way. This Software Engineer III role is part of an agile team focused on site reliability engineering, production operations, and enterprise-scale software delivery. The engineer will design and troubleshoot software, define SLOs/SLIs and error budgets, and lead cross-team operational work such as platform planning, migrations, audits, and reliability improvements.
What you will do
- Deliver end-to-end software solutions (design, development, troubleshooting) with strong problem decomposition and innovative thinking beyond routine approaches.
- Build and maintain secure, high-quality production code, including synchronous integrations and algorithm maintenance.
- Produce architecture/design artifacts for complex applications and ensure implementation adheres to design constraints.
- Analyze large, diverse datasets to create insights, visualizations, and reporting that drive continuous improvement.
- Proactively identify hidden issues/patterns and use them to improve coding hygiene, reliability, and system architecture.
- Champion site reliability culture: define, educate, and operationalize SLOs/SLIs/error budgets with product, engineering, and stakeholders; monitor and review regularly.
- Drive delivery excellence through self-learning, issue/blocker resolution, and robust change & release management practices.
- Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- Lead cross-team operational responsibilities including hosting platform/infrastructure planning, data center migrations, partner engagements, audits/application hygiene, and contribute to engineering communities, knowledge sharing, and inclusive, resilient team culture.
Skills used in this role
What the employer is looking for
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Hands-on experience across system design, application development, testing, and production/operational stability.
- Strong coding skills in one or more modern programming languages.
- Proven ability to develop, debug, and maintain enterprise-scale code, including database querying. Solid understanding of the Software Development Life Cycle (SDLC) and end-to-end delivery.
- Practical experience with Agile ways of working, including CI/CD, application resiliency, and security practices. Exposure to modern technical domains such as cloud, AI/ML, and/or mobile, and their supporting technical processes.
- Excellent communication and stakeholder management, adapting messages for senior business and junior technologists.
- Pragmatic mindset to drive technical re-engineering/modernization while continuing business delivery.
- Deep expertise in SRE best practices: reliability, scalability, performance, security, enterprise architecture, and toil reduction; able to promote SRE culture within the team.
- Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
- Strong operational tooling knowledge: file transfers, SSL/certificates, load balancers, job scheduling, monitoring, backup/capacity, plus containers/orchestration (Docker/ECS/Kubernetes), CI/CD tools (Jenkins/GitLab/Terraform), and network troubleshooting; experience with enterprise-authorized AI-assisted dev tools and responsible AI use (validation, security, data sensitivity).
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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