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Software Engineer III

American Express · Posted Oct 22

Banking, credit card, payment network, and travel services

Chennai, TN, IndiaFull-timeHybridSenior Level4+ years₹18.0L–₹29.0L yearly38 applicants
BankingPaymentsCredit CardsFinancial ServicesPublic Company
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About the role

The Financial Crime and Risk Management (FCRM) team within Enterprise Technology Services at American Express is building AI-enabled capabilities that support second-line risk and compliance functions and financial crime investigation teams. The role sits on the AML transaction monitoring platform built on NICE Actimize Suspicious Activity Monitoring (SAM), covering detection scenarios, data pipelines, and enterprise integrations. This Engineer III will design, develop, configure, and support SAM solutions, troubleshoot processing and data issues, and contribute to platform modernization, automation, and reliability improvements.

What you will do

  • Design, develop, configure, test, deploy, and support NICE Actimize SAM solutions to meet AML transaction monitoring and business requirements.
  • Develop, enhance, and maintain Actimize SAM detection scenarios, monitoring rules, thresholds, and configurations.
  • Work with Actimize SAM components, including Actimize Intelligence Server (AIS), data processing workflows, and supporting application infrastructure.
  • Develop and maintain data ingestion, transformation, and processing pipelines supporting transaction monitoring within the Actimize SAM platform.
  • Collaborate with Product, Compliance, Risk, and Engineering teams to understand requirements and translate them into technical solutions.
  • Participate as a core member of an Agile engineering team, contributing to user story analysis, technical design, development, testing, and deployment activities.
  • Develop and maintain integrations between Actimize SAM and enterprise data sources, databases, and downstream systems.
  • Perform SQL development, query optimization, and application troubleshooting to improve SAM processing efficiency and reliability.
  • Support Actimize SAM platform enhancements, upgrades, and maintenance activities.
  • Contribute to automation of application deployment, testing, monitoring, and operational support processes.
  • Troubleshoot and resolve application issues related to scenario execution, transaction processing, data quality, and batch processing.
  • Collaborate with senior engineers and architects to implement scalable, secure, and reliable technical solutions.
  • Participate in code reviews, technical discussions, and knowledge-sharing activities to promote engineering best practices.
  • Develop and maintain technical documentation, including design specifications, processing flows, and operational procedures.
  • Contribute to improving platform reliability, performance, observability, and operational efficiency.

Skills used in this role

NICE Actimize SAMActimize Intelligence Server (AIS)SQLOracleMicrosoft SQL ServerPostgreSQLETLJavaPythonGoogle Cloud Platform (GCP)CI/CDDevOpsAPIsWeb ServicesStored ProceduresAgileBatch ProcessingData IntegrationQuery OptimizationProblem SolvingCommunicationCollaborationAnalytical

What the employer is looking for

  • Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
  • 4+ years of experience in software engineering or enterprise application development, including hands-on experience with NICE Actimize SAM (Suspicious Activity Monitoring).
  • Practical experience in Actimize SAM development, configuration, customization, testing, or production support.
  • Experience working with Actimize SAM detection scenarios, monitoring rules, thresholds, and transaction processing workflows.
  • Working knowledge of Actimize Intelligence Server (AIS) and SAM application architecture.
  • Strong SQL skills, including writing complex queries, stored procedures, and troubleshooting database-related issues.
  • Experience with relational databases such as Oracle, Microsoft SQL Server, or PostgreSQL.
  • Experience with data integration, ETL processes, data mapping, and data validation.
  • Proficiency in at least one programming or scripting language, such as Java or Python.
  • Understanding of AML transaction monitoring concepts and the role of detection scenarios in identifying potentially suspicious activity.
  • Experience troubleshooting application issues, batch processing failures, and data integration problems.
  • Familiarity with software development lifecycle practices, Agile methodologies, version control, and automated testing.
  • Strong analytical, problem-solving, communication, and collaboration skills.
  • Ability to independently deliver assigned development tasks and work effectively with cross-functional teams.

Preferred qualifications

  • Experience implementing or enhancing NICE Actimize SAM solutions in a financial services environment.
  • Familiarity with Actimize Intelligence Server (AIS), SAM data models, and scenario execution processes.
  • Experience supporting production AML transaction monitoring applications and troubleshooting performance or processing issues.
  • Experience with Actimize SAM platform upgrades, configuration changes, or application enhancements.
  • Knowledge of AML regulatory requirements, including BSA/AML, KYC, Customer Due Diligence (CDD), and Suspicious Activity Reporting (SAR).
  • Experience with SQL query optimization, database performance tuning, and large-scale batch data processing.
  • Exposure to cloud technologies, particularly Google Cloud Platform (GCP).
  • Familiarity with CI/CD pipelines, DevOps practices, automated testing, and application monitoring tools.
  • Experience with APIs, web services, and enterprise application integration patterns.
  • Understanding of data governance, data quality, and regulatory data management practices.
  • Interest in platform modernization, automation, and AI/ML-enabled AML transaction monitoring capabilities.
  • Demonstrated willingness to learn new technologies, improve engineering practices, and contribute to team success.

Benefits and support

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About American Express

American Express logo

American Express

Company website
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American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.

Industry
Banking
Company size
76800 employees
Founded
1850-03-18
Location
New York City, New York, USA
Funding stage
Public Company

Leadership

SJ
Stephen J. Squeri

Chairman and Chief Executive Officer

CL
Christophe Le Caillec

Chief Financial Officer

RR
Ravi Radhakrishnan

Chief Information Officer and Executive Vice President

MR
Monique R. Herena

Chief Colleague Experience Officer

ER
Elizabeth Rutledge

Chief Marketing Officer

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