Software Engineer
Cisco · Posted Nov 2
Networking, cloud, cybersecurity, and enterprise IT infrastructure services
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About the role
The Intersight team at Cisco builds and operates SaaS cloud platforms at multi-region scale, with a focus on reliability, scalability, and security of cloud and data infrastructure. The team works closely with product engineering, service engineering, security, and customers to deliver operational excellence through automation. This Site Reliability Engineer role designs and optimizes cloud infrastructure, implements SRE principles like monitoring and incident management, and builds core data platform capabilities and automation.
What you will do
- Design, build, and optimize cloud and data infrastructure to ensure the high availability, reliability, and scalability of systems to meet customer needs, while implementing SRE principles such as monitoring, alerting, error budgets, and incident management.
- Collaborate closely with cross-functional teams, including customers, development, product management, and security teams, to create secure, scalable solutions and enhance operational efficiency through automation.
- Monitor production systems, participate in on-call rotations, troubleshoot incidents, and contribute to root cause analysis.
- Contribute to continuous improvement efforts through postmortem reviews and proactive performance optimization.
- Utilize your strong programming skills to integrate software and systems engineering, building core data platform capabilities and automation to meet enterprise customer needs and roadmap objectives.
Skills used in this role
What the employer is looking for
- Bachelor's degree in computer science or a related field with 5-8+ years of experience in Site Reliability Engineering/ DevOps, Cloud Operations, or a related role.
- Practical experience of working in Kubernetes (EKS or self-managed) , Docker, Networking and public cloud (preferably AWS).
- Strong Infrastructure as Code (IaC) skills, with experience in tools such as Terraform, Ansible or CloudFormation.
- Experience with observability tools using Prometheus, Grafana, CloudWatch, Splunk or Open Telemetry.
- Working knowledge of at least one programming or scripting language (e.g., Python, Bash, Go) for automation and operational tasks.
- Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols.
Preferred qualifications
- Experience building/managing a cloud-based data platform, automation and orchestration of their infrastructure and maintaining high availability, system reliability at scale.
- Experience applying AI-assisted or automation-first approaches to SRE tooling and workflows.
- Strong personal interest in learning, researching, and creating new technologies with high customer impact
- Excellent collaboration skills and the ability to bring out the best in a technically diverse team
- Certifications: CKA (Certified Kubernetes Administrator), CKAD (Certified Kubernetes Application Developer), AWS Certified DevOps Engineer, or equivalent certifications in cloud and security domains.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Cisco
Cisco Systems, Inc. is a worldwide leader in IT, networking, and cybersecurity solutions that transform how people connect, communicate, and collaborate. The company specializes in routing, switching, data center infrastructure, and software-defined networking designed for enterprises of all sizes. Today, Cisco drives major advancements in AI infrastructure, observability, and secure hybrid work platforms.
- Industry
- Networking
- Company size
- 90000+ employees
- Founded
- 1984
- Location
- San Jose, California, USA
- Funding stage
- Public Company
Leadership
Chair and Chief Executive Officer
President and Chief Product Officer
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief People, Policy & Purpose Officer
Executive Vice President and Chief Customer Experience Officer
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