Software Development Engineer, AI Trust & Innovation
Amazon · Posted Sep 30
E-commerce, cloud computing, online advertising, and digital streaming services
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About the role
Amazon's Devices & Services Trust CX Innovations team is building the future of responsible AI for consumer devices, delivering privacy-first, accessible, and trustworthy AI experiences across Amazon's device ecosystem including Alexa, Echo, and other ambient computing products. The team works on generative AI innovation, privacy-preserving architectures, responsible AI frameworks, and accessibility features at scale. This SDE II role will design and implement privacy-preserving AI systems, consumer-facing trust features, and real-time evaluation systems, partnering with Principal Engineers and Managers on distributed AI architectures.
What you will do
- Design and implement federated learning and differential privacy techniques for on-device and hybrid AI architectures
- Build privacy-preserving data pipelines that minimize data collection while maintaining model quality
- Create consent management frameworks and data minimization systems that give customers control
- Architect on-device vs. cloud processing trade-offs that optimize for both privacy and performance
- Develop explainable AI interfaces that help customers understand how AI makes decisions
- Build transparency controls that show customers what data is used and how
- Create privacy dashboards and settings that give customers meaningful control over their AI experiences
- Implement cross-device identity management with privacy-first design principles
- Latency vs. Privacy Trade-offs: Optimize time-to-first-token and response times while maintaining strong privacy guarantees through on-device processing and selective cloud offloading
- AI Safety at Scale: Reduce hallucinations to <1% while maintaining 95%+ accuracy across diverse customer queries and contexts
- Ambient Computing Privacy: Build privacy controls for always-on environments that balance proactive assistance with clear boundaries
- Multimodal AI Systems: Architect distributed systems that handle text, voice, and visual inputs while preserving privacy across modalities
- Real-time Evaluation: Create low-latency evaluation systems that assess model outputs for safety, accuracy, and bias before reaching customers
Skills used in this role
What the employer is looking for
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Benefits and support
- Compensation and benefits are detailed in the job posting
About Amazon
Amazon.com, Inc. is a multinational technology conglomerate focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Recognized as one of the world's most valuable brands, it operates the largest internet retail marketplace globally alongside its prominent cloud platform, Amazon Web Services (AWS).
- Industry
- E-Commerce
- Company size
- 1576000+ employees
- Founded
- 1994-07-05
- Location
- Seattle, Washington, USA
- Funding stage
- Public Company
Funding
Public Company · $8M raised
- 2013-03-22Post Ipo Debt$200M
Leadership
President and Chief Executive Officer
Founder and Executive Chair
Senior Vice President and Chief Financial Officer
Matt Garman
CEO, Amazon Web Services
CEO, Worldwide Amazon Stores
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