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SO HIRING HDFC BANK CREDIT CARDS

HDFC Bank · Posted Oct 3

Commercial banking, retail banking, credit card, loan, and treasury services

Mumbai, Maharashtra, IndiaFull-timeOnsiteIntern/New Grad₹2.0L–₹3.5L yearly100+ applicants
BankingFinancial ServicesCommercial BankingRetail BankingPaymentsPublic Company
Full time

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About the role

HDFC Bank is India’s largest private sector bank, serving over 92 million customers with retail and corporate banking, loans, payments, and wealth management offerings across 8,919 branches and 21,031 ATMs. The SO – HIRING HDFC Bank Credit Cards role is a full-time, on-site position in Mumbai focused on credit card sourcing and sales. The role involves engaging prospective and existing customers, explaining card products and terms, assisting with applications and documentation, coordinating with internal teams on processing, and achieving sales targets while maintaining accurate lead and conversion records.

What you will do

  • promoting and sourcing HDFC Bank credit cards, engaging with prospective and existing customers to understand their needs, and recommending suitable card products and features
  • explaining credit card benefits and terms, assisting customers with applications and documentation, and ensuring adherence to credit and compliance guidelines
  • coordinating with internal teams for application processing, resolving customer queries, and maintaining accurate records of leads, conversions, and follow-ups
  • achieving sales targets, delivering high-quality customer service, and representing HDFC Bank’s brand and values in every interaction

Skills used in this role

MS OfficeCommunicationCustomer ServiceSalesFinanceCreditInsurance

What the employer is looking for

  • Candidates should possess strong Finance and Credit skills, with the ability to understand credit card products, eligibility criteria, and risk considerations.
  • Candidates should possess excellent Communication skills to explain product features clearly, handle objections, and interact effectively with diverse customers.
  • Candidates should possess solid Customer Service skills, focusing on building trust, addressing queries promptly, and ensuring a positive customer experience.
  • Candidates should possess basic knowledge of Insurance, including cross-selling related protection plans where applicable and explaining benefits responsibly.
  • Relevant experience in banking, financial services, or credit card sales is preferred.
  • Ability to work towards sales targets, manage time effectively, and maintain accurate documentation and reports.
  • Proficiency in MS Office and basic digital tools used for lead management and reporting.
  • Graduate degree in any discipline from a recognized institution; higher qualifications in finance or marketing are an advantage.

Benefits and support

  • Compensation and benefits are detailed in the job posting

About HDFC Bank

HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India's largest private sector bank by assets and market capitalization, offering a wide range of financial products including retail banking, wholesale banking, and treasury operations.

Industry
Banking
Company size
211535 employees
Founded
August 1994
Location
Mumbai, Maharashtra, India
Funding stage
Public Company

Leadership

SJ

Sashidhar Jagdishan

Managing Director and Chief Executive Officer

SV

Srinivasan Vaidyanathan

Chief Financial Officer

RL

Ramesh Lakshminarayanan

Chief Information Officer

VN

Vibhash Naik

Chief Human Resources Officer