SMB Growth Manager
Google · Posted Oct 27
Search engine, cloud computing, software, hardware, and artificial intelligence services
Get a personal compatibility score
Add a resume for personal matches
About the role
Google Customer Solutions (GCS) vendor sales management oversees vendor teams that sell and support Google Ads for small and medium businesses, within the Global Business Organization (GBO) that powers Google's commercial arms of Ads sellers, business development and customer services. As a Vendor Performance Manager, the role owns analysis of vendor performance and presents key insights to Google sales leadership, supports initiatives to improve GCS vendor operations, and shares best practices across global markets and lines of business. The role is aligned to the AUNZ market, requires non-standard working hours, and focuses on commercial performance of a multi-million-dollar portfolio, pipeline and forecast accuracy, and coaching vendor sellers on consultative selling of Google Ads solutions.
What you will do
- Deliver against ambitious quarterly business and product adoption goals. Own the end-to-end commercial performance of a multi-million-dollar portfolio by diagnosing growth drivers, mitigating churn risks, and designing scalable sales strategies.
- Drive sales pipeline hygiene and forecast accuracy. Analyze conversion funnels across customer lifecycle stages (acquisition, onboarding, and high-growth accelerators) to identify bottlenecks, optimize pitch cadence, and maximize business per lead.
- Elevate vendor sales leadership and frontline sellers from transactional pitching to high-impact consultative selling. Coach on advanced sales techniques, objection handling, pitch structure, and the Google Ads product suite (e.g., Performance Max, YouTube, Smart Bidding) to maximize customer ROI.
- Lead high-stakes weekly/monthly business reviews with executive vendor sales executives. Coach partners to consistently hit quota.
- Collaborate closely with internal Google sales strategy, product specialists, and GCS counterparts to ensure seamless customer outreach and a cohesive One Google customer journey.
Skills used in this role
What the employer is looking for
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in operations or business management, and vendor management.
- 7 years of experience using analytics or applying project management tools to address business issues.
Preferred qualifications
- Experience with GCS sales incentive architectures (spend bands, offerings, performance points) and commission-driven sales behaviors.
- Experience in orchestrating portfolio turnarounds, exceeding business quotas, and inspiring high-velocity inside sales teams to drive consultative customer value.
- Experience of structured sales methodologies, complex pipeline mechanics, lead-to-opportunity conversions, and competitive objection handling.
- Knowledge of core Google Ads solutions including Search, Performance Max (PMax), and Demand Generation, with the ability to map customer-centric business objectives to the optimal product adoption and maturity journey.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Google
Google LLC is an American multinational technology company focusing on artificial intelligence, online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. As a subsidiary of Alphabet Inc., it is widely recognized for services like Google Search, YouTube, Android, and the Gemini AI ecosystem.
- Industry
- Internet
- Company size
- 180000+ employees
- Founded
- 1998-09-04
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25M raised
- 1999-06-07Series A$25M
Leadership
Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President and Chief Business Officer
Chief Executive Officer, Google Cloud
Recent coverage
MediaPost
Google News AI Pilot Expands Partnership to 400 Publications2026-10-17
Google Blog
The Latest AI News We Announced in September 20262026-10-02
Google Blog
Google's AI Ranks #1 for Predicting Flu Hospitalizations2026-10-14