Site Reliability Engineer III - Python, Grafana, Splunk, AWS, Jenkins
JPMorgan Chase · Posted Nov 4
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Employee Platforms Team at JPMorgan Chase works on modernizing and operating mission-critical systems in a rapidly growing technology field. This Site Reliability Engineer III role focuses on cloud infrastructure, observability, CI/CD, and AI-assisted operations to improve application availability, reliability, and scalability. The engineer will configure, maintain, monitor, and optimize applications and infrastructure, collaborate across engineering teams, and implement site reliability engineering best practices.
What you will do
- Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate, supporting adoption of site reliability engineering best practices within your team
- Collaborates with other software engineers and teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines
- Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
- Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
- Collaborates with technical experts, key stakeholders, and team members to resolve complex problems and proactively address issues using service level indicators and objectives before they impact customers
- Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
- Familiar with availability, reliability, scalability, and solutions in their applications and works with partners to improve these outcomes iteratively
- Proactively recognizes road blocks and identifies improvements to solve business problems, including exploring new technologies where appropriate
Skills used in this role
What the employer is looking for
- Formal training or certification on site reliability engineering concepts and 3+ years applied experience
- Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
- Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
- Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity
- Experience in Python, Grafana , Prometheus, Dynatrace, Datadog and Splunk, AWS, CICD experience, Jenkins, Github, Terraform
- Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements
- Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, AI, Android, etc.)
- Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection
- Experience with continuous integration and continuous delivery tooling
Preferred qualifications
- Familiarity with AI coding assistant tools
- Familiarity with container and container orchestration and troubleshooting common networking technologies and issues
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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