Site Reliability Engineer II - Python, AWS, Unix
JPMorgan Chase · Posted Oct 21
Global banking, investment, credit card, mortgage, and asset management services
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About the role
The Commercial & Investment Bank Payments Technology team at JPMorgan Chase applies technology and software engineering practices to business problems and system reliability. The role focuses on cloud-based infrastructure, observability, incident response, and reducing operational toil. As a Site Reliability Engineer II, the engineer will execute projects, write maintainable code, triage incidents, and improve service level indicators and alerting.
What you will do
- Executes small to medium projects independently with initial direction and graduates to designing and delivering projects independently
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
- Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
- Participates in triaging, examining, diagnosing, and resolving incidents and works with others to solve problems at their root
- Recognizes toil within the role and proactively works towards eliminating it through systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
- Applies enterprise-authorized AI capabilities within the work environment to identify recurring toil and reliability risks from operational signals, prioritizing reuse-first improvements and measurable SLO outcomes.
Skills used in this role
What the employer is looking for
- Formal training or certification on software engineering concepts and 2+ years applied experience ( NAMR/APAC – India/ LATAM/ Hong Kong)
- Ability to code in at least one programming language
- Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows (e.g., troubleshooting support and runbook drafting) with strong validation habits and awareness of data sensitivity.
- Ability to assess AI-assisted operational recommendations for correctness and risk, and apply appropriate controls to maintain resiliency, security, and auditability.
- Experience maintaining a cloud-based infrastructure
- Familiar with site reliability concepts, principles, and practices
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection
- Familiarity with containers or a common server OS such as Linux and Windows
- Emerging knowledge of continuous integration and continuous delivery practices and related tooling
Preferred qualifications
- Java developer experience in enterprise application development
- Strong experience in SDLC delivery in Agile methodologies
- At least two years experience in Java 17+
- Experience developing microservices, packaged into AWS Elastic Kubernetes Service and/or Elastic Container Service, and deployed to EC2 instances
- Experience writing Terraform scripts and deploying in AWS production environment
- Experience in at least one relational database management system (preferably Oracle or PostgreSQL)
Benefits and support
- Compensation and benefits are detailed in the job posting
About JPMorgan Chase
JPMorgan Chase & Co. is one of the oldest, largest, and most diversified financial services institutions in the world. Operating globally through the J.P. Morgan and Chase brands, the firm provides a comprehensive range of financial solutions including investment banking, consumer and commercial banking, transaction processing, and asset management. Serving millions of consumers and many of the world's most prominent corporate, institutional, and government clients, the company combines deep market expertise with extensive technological investments.
- Industry
- Banking
- Company size
- 320000+ employees
- Founded
- 1799
- Location
- New York, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
Global Chief Information Officer
CEO, Asset & Wealth Management
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