Site Reliability Engineer
Okta · Posted Oct 6
Cloud-based identity and access management solutions for workforce and customer security
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About the role
Okta is The World's Identity Company, providing Workforce and Customer Identity Clouds that enable secure access, authentication, and automation. The Emerging Products Group (EPG) builds highly reliable, scalable, and secure cloud services with an automation-first mindset, investing in platform engineering, observability, and operational excellence. This Site Reliability Engineer II role is a key technical contributor within the EPG SRE organization, working with software engineers and senior SREs on production reliability, automation, observability, and incident response.
What you will do
- Support and Maintain: Assist in operating large-scale cloud infrastructure and production services, focusing on deployment, maintenance, and day-to-day health.
- On-Call Rotation: Participate in an SRE on-call rotation supporting highly available customer-facing systems.
- Incident Response: Contribute to incident response efforts, assist in troubleshooting, and participate in post-incident reviews to identify systemic fixes.
- Service Metrics: Monitor and help maintain Service Level Indicators (SLIs) and Service Level Objectives (SLOs), raising awareness when error budgets are threatened.
- Observability: Implement and configure observability configurations using metrics, logging, tracing, dashboards, and alerting patterns established by the team.
- Automation Development: Develop software, tools, and infrastructure-as-code updates using Go, Python, Terraform, and related technologies.
- Toil Reduction: Identify opportunities to eliminate operational toil through automation and self-service tooling.
- CI/CD & GitOps: Utilize and maintain CI/CD pipelines and GitOps workflows to ensure safe, repeatable deployment of infrastructure and services.
- Platform Alignment: Collaborate with engineering teams to migrate and integrate existing workloads into modern platform capabilities.
- Project Execution: Execute assigned technical tasks and sub-projects from design through to production rollout with guidance from senior SREs.
- Knowledge Sharing: Document operational procedures, runbooks, and share technical knowledge within the team.
- Standard Adherence: Actively follow and adopt operational best practices, security standards, and reliability principles.
- Modern Tooling: Learn and apply modern operational techniques—including AI-assisted tools—to increase daily productivity, accelerate troubleshooting, and simplify automation workflows.
Skills used in this role
What the employer is looking for
- Cloud Operations: Hands-on experience operating production services in AWS and/or GCP environments.
- Kubernetes Foundation: Solid, practical understanding of Kubernetes, container runtimes, and troubleshooting application workloads.
- Infrastructure as Code: Experience using Terraform and Helm to provision and manage cloud resources.
- Programming Skills: Proficiency in software development using Golang and/or Python.
- Networking Basics: Good understanding of cloud networking fundamentals, including DNS, load balancing, HTTPS/TLS, and basic traffic routing.
- Data Platforms: Familiarity operating and querying distributed data stores (e.g., PostgreSQL, Redis, OpenSearch).
- Observability: Hands-on experience configuring metrics, alerts, and dashboards on platforms like Datadog or Splunk.
- Production Experience: Experience supporting customer-facing production systems.
- Problem Solving: Proven ability to logically troubleshoot complex infrastructure and application issues.
- Reliability Concepts: Understanding of fundamental SRE concepts, such as SLOs, SLA boundaries, and blameless post-mortem cultures.
- Continuous Integration: Familiarity with modern CI/CD pipelines and automated deployment strategies.
- Cloud Security: Basic understanding of cloud security fundamentals, including Identity & Access Management (IAM) and secure secrets management.
- Strong Collaboration: Excellent communication and collaboration skills to work effectively with globally distributed engineering teams.
- Growth Mindset: High motivation to learn from senior engineers, accept technical feedback, and continually grow technical capabilities.
- Execution Focus: Proven ability to deliver assigned tasks on time while maintaining work quality.
Preferred qualifications
- Experience working with SaaS platforms.
- Experience deploying microservices in containerized environments.
- Familiarity with GitOps workflows and ArgoCD.
- Interest in exploring AI-assisted workflows or modern developer productivity tools.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Okta
Okta is a leading independent provider of cloud-based identity and access management solutions that securely connect people and technologies to the right applications. The company powers both Workforce Identity and Customer Identity platforms, allowing organizations to securely manage user access and navigate modern challenges like agentic AI security.
- Industry
- Enterprise Software
- Company size
- 7500+ employees
- Founded
- 2009
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $228M raised
- 2010-02-01Series A$10M
- 2011-08-01Series B$16.5M
- 2012-12-01Series C$25M
- 2013-09-01Series D$27M
- 2014-06-01Series E$75M
- 2015-09-01Series F$75M
- 2018-02-21Post IPO Debt$300M
Leadership
Co-Founder and Chief Executive Officer
Co-Founder and Executive Vice Chairman
Chief Marketing Officer
Chief Legal Officer
Recent coverage
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Industry Leaders Form the Blueprint Alliance to Advance a Shared Architecture for Securing AI Agents2026-09-22
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Okta Names Helen Riley to Board of Directors2026-09-18
ValueAdd VC
Okta Buys AI Identity Security Startup Permiso for ~$200M2026-07-30
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Okta Announces Second Quarter Fiscal Year 2027 Financial Results2026-08-26