Services Mgmt Principal
PepsiCo · Posted Oct 27
Global food, snack, and beverage manufacturing, marketing, and distribution services
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About the role
The Infrastructure and Cloud Operations organization is focused on moving from operational stability to continuous transformation across cloud, infrastructure, and emerging technology platforms. The role owns strategy, roadmap, integration, and measurable value realization, with responsibility for governance, stakeholder alignment, and adoption of modern infrastructure and cloud services. It leads enterprise transformation, change management, and benefit realization across global stakeholders.
What you will do
- Define vision, value proposition, service offering and roadmap.
- Architect a standardized, repeatable “plug-and-play” onboarding framework to integrate emerging capability domains and function verticals.
- Lead transformation after transition, from opportunity identification through adoption and sustained improvement.
- Establish outcome driven baselines, targets, benefit owners and measures across financial, operational, productivity, service and risk outcomes.
- Build and govern the Enterprise Benefits Realization Register, systematically tracking, validating, and reporting pipeline, committed, and realized ROI to executive leadership.
- Embed clear expectations for automation, productivity, service quality, resilience, and value realization.
- Track partner commitments from selection and contracting through delivery and realized value.
- Lead I&O scorecards, QBRs, leadership forums, action governance, and executive reporting.
- Shift reporting from milestones and activities to outcomes, value, risks, and decisions.
- Drive stakeholder engagement, adoption, communications and change readiness for Common Services transformation.
Skills used in this role
What the employer is looking for
- 14+ years of experience leading enterprise transformation, organizational change, transition management, workforce readiness and adoption across Fortune 100 organizations.
- Current experience driving transformation, integration, executive governance and strategic enablement across a global technology organization, including ITSM process harmonization, Hyper Automation and AI-enabled operations.
- Proven ability to translate strategic priorities into structured roadmaps, governance models, adoption plans, executive scorecards, and measurable outcomes.
- Experience leading multi-partner and vendor governance, including managed services, strategic business reviews, partner performance and cross-functional execution.
- Proven ability to influence senior leaders and work across Technology, Product, Finance, Procurement, business teams and strategic partners.
- Professional certifications spanning AI Transformation, Change Management, Agile Delivery, Enterprise Design Thinking, and Agentic AI enablement.
Benefits and support
- Compensation and benefits are detailed in the job posting
About PepsiCo
PepsiCo is a global food and beverage leader with a portfolio spanning iconic brands such as Pepsi-Cola, Frito-Lay, Gatorade, Quaker, and Tropicana. The company manufactures, markets, and distributes a wide range of convenient foods and beverages enjoyed by consumers across more than 200 countries. Guided by its strategic transformation framework, PepsiCo focuses on sustainable growth, operational modernization, and portfolio innovation.
- Industry
- Food & Beverages
- Company size
- 10001+ employees
- Founded
- 1965
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Steve Schmitt
Executive Vice President and Chief Financial Officer
Chief Executive Officer, PepsiCo North America
Executive Vice President, Global Chief Commercial Officer and Corporate Affairs
Becky Schmitt
Executive Vice President, Chief People Officer
Recent coverage
Food Dive
PepsiCo shutters Tennessee bottling plant amid soda slump2026-10-20
Yahoo Finance
PepsiCo Beats Q3 Revenue Estimates as Operating Margins Expand2026-10-08
Reuters
PepsiCo Lowers Profit Growth Estimates and Announces Cost Cuts2026-10-11