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ServiceNow Developer_ITAM(HAM/SAM)

NetApp · Posted Oct 28

Hybrid cloud data services, enterprise storage, and cloud operations solutions

Bengaluru, Karnataka, IndiaFull-timeHybridMid Level2+ years₹14.0L–₹24.0L yearly36 applicants
Cloud ComputingStorage DeviceDatabase SoftwareSaaSData InfrastructurePublic Company
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About the role

NetApp provides enterprise-grade data infrastructure and storage solutions natively embedded in Google Cloud, AWS, and Microsoft Azure. The ServiceNow Developer role focuses on ITAM (HAM/SAM) and ITSM modules, including hardware and software asset lifecycle management, CMDB data modelling, discovery and reconciliation, Service Portal, and integrations.

What you will do

  • Design, build, and maintain systems that power NetApp's cloud computing platform
  • Collaborate with cross-functional teams to ship high-impact features

Skills used in this role

What the employer is looking for

  • ServiceNow System Administration Certified is mandatory.
  • Implementation Specialist would be a plus
  • Should possess good behavioural and communication skills
  • At least 2+ years of SN development experience in ITAM (HAM/SAM) and ITSM modules.
  • ITAM (HAM) – Hardware Asset Lifecycle Management, CMDB CI Data Modelling, Asset Discovery & Reconciliation, Hardware Inventory Audits, Asset Depreciation
  • ITAM (SAM) – Software License Entitlement & Compliance Management, License Reconciliation (Allocated vs. Consumed), Software Normalization & Publisher Catalog Management, Reclamation Rules, End-of-Life/End-of-Support Tracking
  • Expertise in writing JavaScript code and Glide scripting
  • Expertise in Service Portal
  • Exposure to at least one JavaScript framework like AngularJS or React
  • Familiarity with SOA technologies including as REST, SOAP
  • Expertise with HTML technologies including HTML, CSS, Bootstrap and AJAX practices
  • Expertise on Incident management, Problem management, Change management, Knowledge management, Request Management, and Integrations.
  • Experience in coding, object-oriented and modularized software
  • Demonstrated aptitude for learning new technologies quickly
  • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
  • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Experience in designing, developing, scalable and distributed system.
  • Strong communication skills (both written and verbal)
  • ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
  • Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
  • Completed Bachelors and Masters degree

Benefits and support

  • Hybrid working environment
  • Flexibility to balance professional ambition with personal life

About NetApp

NetApp, Inc. is an American data infrastructure and data management company that provides unified data storage, integrated data services, and hybrid multi-cloud operations solutions to enterprise customers. Founded in 1992, the company empowers global enterprises to manage applications and data seamlessly across on-premises environments and major public clouds. NetApp specializes in intelligent data infrastructure, cyber resilience, and AI-driven data optimization.

Industry
Cloud Computing
Company size
11700 employees
Founded
1992
Location
San Jose, California, USA
Funding stage
Public Company

Funding

Public Company

Sequoia Capital

Leadership

GK
George Kurian

Chief Executive Officer

WJ
Wissam Jabre

Executive Vice President and Chief Financial Officer

SN
Syam Nair

Executive Vice President and Chief Product Officer

CC
MB
Mark Bregman

Chief Technology Officer

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