Service Now Expert
Bosch · Posted Oct 30
Mobility, industrial technology, consumer goods, and energy and building technology services
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About the role
The role sits within Bosch's Enterprise Service Management (ESM) function, where the ServiceNow expert determines technical solutions to satisfy functional and business requirements. The work centres on the ServiceNow platform, including activation and configuration of applications, workflow and script development, and systems integration. The expert partners with business users and customers to research, design and deliver process automation improvements.
What you will do
- The ServiceNow expert determines the best technical solutions and support to satisfy ESM(Enterprise service management) functional and business requirements. This position is responsible for
- Activation and configuration of ServiceNow applications to meet business needs
- Development of workflows and scripts to personalize existing ServiceNow applications
- Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes
- Coach business users to create their own Services from inception to completion in order to automate and improve processes
- Assisting in the identification of best practices for development of new and existing ServiceNow applications
- Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms
Skills used in this role
What the employer is looking for
- BE, ME, B.Tech, M.Tech, BCA, MCA, B.Sc, MSC
Benefits and support
- Compensation and benefits are detailed in the job posting
About Bosch
The Bosch Group is a leading global supplier of technology and services, operating across mobility, industrial technology, consumer goods, and energy and building technology sectors. Driven by its purpose to create technology that is "Invented for life," the company leverages its expertise in hardware, software, and IoT to shape global trends such as automation, electrification, and artificial intelligence.
- Industry
- Automotive
- Company size
- 406225 employees
- Founded
- 1886
- Location
- Stuttgart, Germany
- Funding stage
- Private Company
Leadership
Chairman of the Board of Management
Deputy Chairman and Chief Financial Officer
Markus Heyn
Deputy Chairman and Chairman of Mobility
Frank Meyer
Member of the Board of Management
Recent coverage
Quartz
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ETAuto
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