Service Engineer
Barclays · Posted Oct 23
Banking, credit card, corporate, investment banking, and wealth management services
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About the role
Barclays maintains infrastructure platforms and products that support applications and data systems using hardware, software, networks, and cloud computing platforms to ensure reliability, scalability, and security. The Service Engineer role focuses on building and maintaining infrastructure, monitoring incidents, automating tasks, and implementing security controls. The role is based in the Pune office and involves Microsoft Azure, M365, messaging platforms, and service operations.
What you will do
- Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
- Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
- Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
- Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
- Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
- Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.
Skills used in this role
What the employer is looking for
- Administrating Microsoft Azure & M365 platform services
- Administration Of Large-Scale Email Platform.
- Message Hygiene Understanding should know concepts of SPF / DMARC / DKIM mandatory.
- Good Experience of Messaging Products like Proof Point / MDO / MDE / Exchange Hybrid Mode Setup
- Understanding of AD group and access management
- Knowledge of Security & Compliance centre, Azure Graph API & M365
- Hands on knowledge on ITIL framework and its application in a service operations environment
- Powershell Scripting capability, SQL Queries, KQL Queries
Preferred qualifications
- Security, Compliance, and Identity Fundamentals (SC-900,SC-300 & AZ-900,MS-102,103)
- Experience of creating, testing and managing Conditional Access policies
- Experience of Global Relay / Proof Point email hygiene
- Demonstrable experience of managing MDO.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Barclays
Barclays is a British multinational universal bank that provides consumer, corporate, and investment banking, as well as wealth management services. Tracing its origins back to 1690 in London, the institution operates globally to serve millions of retail and institutional clients. The bank leverages cutting-edge technology and digital platforms to drive operational efficiency across its international network.
- Industry
- Banking
- Company size
- 93000+ employees
- Founded
- 1690
- Location
- London, United Kingdom
- Funding stage
- Public Company
Leadership
Group Chief Executive
Group Finance Director
Group Chief Operating Officer
Recent coverage
The Guardian
Barclays to cut 5,000 jobs as AI replaces roles2026-10-22
Investing.com
Barclays Q3 2026 slides show mixed results, on track for targets2026-10-22
Euronews
Barclays cuts 5,000 jobs as net profit grows 13% in Q32026-10-22