Senior Trust & Assurance Program Manager- Confluent
IBM · Posted Oct 9
Hybrid cloud, artificial intelligence, enterprise software, quantum computing, and IT consulting services
Get a personal compatibility score
Add a resume for personal matches
About the role
The Office of the CISO (OCISO) is part of Confluent’s Trust and Security organization, with a mission to earn and retain trust by championing Confluent’s security, privacy, resilience, and compliance positions across its cloud-native data platform. The team partners cross-functionally with Sales, Customer Solutions Group, Product, Engineering, and Legal to provide assurance to customers on Confluent’s security and compliance posture. This APAC OCISO Trust Lead role drives customer trust engagements, supports contract and security-term negotiations, and builds internal programs and capabilities for customer enablement and field education.
What you will do
- Drive execution of customer trust engagements and interactions to provide context about Confluent's security and compliance posture and negotiate security terms when necessary
- Propose and partner with product, engineering, and security teams to design security and compliance solutions and frameworks to meet customer requirements
- Coach and mentor field and security staff on customer security needs and requirements
- Be a subject matter expert for the company around customer security assurance, and develop and demonstrate POVs on important existing and emerging regulatory positions impacting cloud service adoption
- Build and scale key internal capabilities and programs required to drive customer enablement interactions
- Maintain relations with internal teams such as Sales, CSG, Product, Engineering and Legal to drive and enable programs required to build trust with customers
Skills used in this role
What the employer is looking for
- Bachelor’s degree required plus a minimum of 8 years’ experience in Information Security and Compliance
- Customer-facing experience at a cloud provider or consulting firm
- Experience at a cloud or SaaS provider or as a customer of a cloud or SaaS provider with complex & demanding security and compliance requirements
- Experience with a combination of the following: ISO 27001, HITRUST, SOC2, CSA, NIST, etc.
- Architectural familiarity across multiple security domains (e.g., identity and access management, data protection, network security, cloud infrastructure) with the ability to synthesize across domains and recommend practical solutions to complex customer security problems
- Proven experience independently managing customer trust and assurance engagements end-to-end — from initial scoping and security questionnaires through assessment completion and negotiation — with minimal supervision.
- Understanding of digital sovereignty requirements relevant to Cloud adoption
Preferred qualifications
- Current Security CISSP, CIPP, CISA, CISM, or equivalent certification completed
- Excellent verbal and written communication, organizational, and planning skills
- Knowledge and understanding of GDPR, SOC2, ISO 27001, HIPAA, HITRUST, CSA, NIST, C5, and other regulatory security and privacy standards in APAC (such as OSPAR, IRAP)
- Experience with industry (Financial Services, Public Sector, etc.) specific regulatory requirements impacting cloud adoption such as GDPR, and other APAC security, privacy and compliance standards and regulations (e.g. from Financial Services regulators such as APRA, MAS, RBI, FSA, OJK, HKMA, etc.)
- Prior experience reviewing and negotiating security clauses within customer contracts a plus
- Demonstrated ability to assess the broader risk implications of customer security engagements, and to proactively structure work in a way that reduces risk exposure for both the customer and Confluent.
- Familiarity with emerging AI/ML security and governance considerations, including data pipeline security, model risk, and evolving regulatory expectations around AI in cloud environments.
- Ability to work and lead programs independently
- Experience working with distributed teams and other cross-functional stakeholders
Benefits and support
- Compensation and benefits are detailed in the job posting
About IBM
International Business Machines Corporation (IBM) is a global technology and consulting company that provides hybrid cloud, artificial intelligence, and enterprise infrastructure solutions. Operating in over 175 countries, IBM helps businesses across industries modernize operations, secure data, and drive digital transformation through platforms like watsonx and Red Hat OpenShift. Founded over a century ago, the company remains a pioneer in high-performance computing, enterprise automation, and quantum technology.
- Industry
- Information Technology
- Company size
- 260,000+ employees
- Founded
- June 16, 1911
- Location
- Armonk, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $3.5B raised
- ·Post Ipo Debt$150M
Leadership
Chairman, President and Chief Executive Officer
Senior Vice President and Chief Financial Officer
Senior Vice President, Software and Chief Commercial Officer
Senior Vice President, IBM Consulting
Senior Vice President, Marketing and Communications
Recent coverage
IBM Newsroom
IBM Introduces Self-Hosted Deployment for IBM Bob to Help Enterprises Advance AI Sovereignty and Governance2026-10-01
Cybersecurity Dive
IBM and Red Hat Collaborate with Lightwell to Enhance Java Security, Launch Clearinghouse2026-10-06
IBM Newsroom
IBM announcements at Think 2026 to advance the agentic era2026-05-05
IBM Newsroom
IBM and Aramco Explore Collaboration to Accelerate AI and Innovation Across Saudi Arabia2026-05-05