Senior Technical Program Manager - Security & Identity
New Relic · Posted Oct 21
Cloud-based application performance monitoring, telemetry analytics, and intelligent observability services
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About the role
New Relic builds an intelligent observability platform that gives companies insight into their complex systems. The Technical Program Management function leads planning, execution, and delivery of large cross-functional programs supporting strategic objectives across the engineering organization. This role focuses on Security and Identity initiatives, including driving adoption of customer IAM, managing security programs to enforce compliance standards and protect sensitive data environments, and tracking program health and vulnerability management trends.
What you will do
- Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
- Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
- Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
- Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities
- Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
- Facilitate productive meetings from small (3-5 people) to large (100 people or more).
Skills used in this role
What the employer is looking for
- 8+ years of experience working on a software development team as a TPgM or engineering manager
- Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience
- 6+ years in project and program management
- 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
Preferred qualifications
- Experience driving enterprise security and/or compliance programs
- Deep understanding of authentication protocols, API security, and cloud architecture.
- Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
- Can drive programs with a significant amount of ambiguity and facilitate definition and clarity
- Excellent written and verbal communication skills, including experience communicating with senior leadership
- Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners
- A good understanding of the New Relic platform and its capabilities
- Experience working with remote & distributed team
- Prior experience with high-growth companies
Benefits and support
- healthcare
- dental
- vision
- parental leave and planning
- mental health benefits
- 401(k) plan and match
- flex time-off
- 11 paid holidays
- volunteer time-off
- corporate bonus plan
About New Relic
New Relic is an intelligent observability company that provides a cloud-based platform for monitoring, debugging, and optimizing software applications and infrastructure. Its platform helps developers, engineers, and enterprise leaders track real-time telemetry data to reduce system downtime and accelerate incident resolution. Formerly a publicly traded company, New Relic was acquired by private equity firms Francisco Partners and TPG in late 2023.
- Industry
- SaaS
- Company size
- 2500-5000 employees
- Founded
- 2008
- Location
- San Francisco, California, USA
- Funding stage
- Private Equity-Backed
Funding
Private Equity-Backed · $6.88B raised
- 2023-11-09Private Equity Buyout$6.5B
Leadership
Chief Executive Officer
Chief Financial Officer
Chief Revenue Officer
Chief Product Officer
Chief Marketing Officer
Recent coverage
New Relic Newsroom
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