
Senior Technical Program Manager - IT GTM
Rubrik · Posted Oct 13
Cloud data security, zero-trust backup, threat analytics, and cyber resilience services
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About the role
Rubrik IT is seeking a Senior Technical Program Manager to lead strategic Sales & Marketing programs across Go-To-Market, Marketing automation, Web marketing, Sales Compensation, and Partner enablement. The role owns planning and delivery of high-impact cross-functional technology programs spanning CRM, CPQ, Marketing Automation, and Sales Performance Management platforms, with governance from intake through go-live and post-implementation optimization. Rubrik is the Security and AI Operations company, working at the intersection of data protection, cyber resilience, and enterprise AI acceleration.
What you will do
- Define, champion, and execute the Sales & Marketing IT initiatives, aligned to company-wide business objectives, GTM strategy, and annual planning priorities.
- Lead one or more concurrent, complex programs involving one or more of these domains - CRM, CPQ, Marketing Automation, Web Marketing, Sales Performance Management, and Sales Commissions.
- Champion responsible use of LLMs (e.g., Claude) in Sales & Marketing workflows, setting guardrails for security, compliance, and data privacy in collaboration with InfoSec and Legal.
- Partner with IT and business teams to translate business goals (Pipeline growth, Conversion, retention, Marketing efficiency, Partner performance) into clear program charters, success metrics, and implementation plans.
- Establish program governance (cadence, forums, decision-making, risk and issue management) for Sales & Marketing IT initiatives.
- Implement and continuously improve a unified Program Management framework and tooling (e.g., JIRA, Confluence) for Sales & Marketing IT.
- Leverage AI into the overall SDLC in alignment with Rubrik’s Native AI expectations.
- Create and own the program plan including cross-functional key deliverables. Negotiate and get cross functional alignment. Partner with Business and IT teams to align and commit on the program Scope, Schedule and Resources.
- Own the full lifecycle: demand intake, scoping, solution approach, detailed planning, execution, testing / UAT, deployment, stabilization, and post-go-live optimization.
- Build and manage integrated plans that cover business milestones, technical delivery, dependencies, data and reporting, and change management.
- Track scope, timeline, budget, and quality, proactively identify risks and interdependencies and drive mitigations and trade-off decisions with stakeholders.
- Partner with Sales Operations, Marketing Operations, Product Operations, Channel/Partner teams, and Commissions to prioritize and deliver programs across:
- CRM (i.e. CPQ Cloud, Salesforce Sales Cloud, Service Cloud, Marketing integrations)
- Marketing automation and web marketing (i.e. Marketo, Adobe Experience Manager, campaign and lead lifecycle)
- Sales performance management and commissions (i.e. Xactly Incent)
- Partner portals and enablement tools
- Ensure solutions are designed with scalability, data quality, compliance, and user experience in mind.
- Act as the central point of contact across business stakeholders and IT delivery teams.
- Facilitate alignment between business stakeholders, product managers, architects, developers, QA, data engineers, and admins for each program.
- Communicate program status, risks, decisions, and outcomes clearly to both technical and non-technical audiences, including senior leadership.
- Drive structured stakeholder engagement, including steering committees, executive readouts, business reviews, and change-management updates.
- Partner with Procurement, Finance, and Legal to manage vendor relationships, SaaS licensing, and contracts across Sales & Marketing tools.
- Track budgets and spend across programs, provide regular financial updates, including forecasts, variances, and cost-saving opportunities.
- Ensure vendors and system integrators deliver to contracted scope, quality, and timelines.
- Champion best practices in program management, GTM process design, and application lifecycle management for Sales & Marketing IT.
- Identify and drive continuous improvement initiatives that reduce manual work, improve data quality, and enhance user experience.
- Mentor project managers, business analysts, and scrum masters, foster a culture of accountability, collaboration, and continuous learning.
Skills used in this role
What the employer is looking for
- 12+ years of progressive experience in IT program / project management, technology consulting, or enterprise applications, with at least 8 years leading Sales & Marketing or GTM-focused programs.
- Understanding of Sales & Marketing processes across lead lifecycle, opportunity management, forecasting, campaign management, sales performance management, commissions, and partner programs.
- Hands-on experience delivering complex programs on CRM and marketing platforms (e.g., Salesforce Sales Cloud / Service Cloud, Marketo, Adobe Experience Manager, or equivalent).
- Hands-on proficiency with generative AI platforms (e.g., Claude, Gemini, ChatGPT) to automate project documentation, accelerate decision-making, and streamline cross-functional workflows.
- Demonstrated ability to leverage LLMs and prompt engineering to synthesize complex program data, conduct rapid risk analysis, and produce executive-level reporting.
- Track record of integrating frontier AI tools into daily program management practices to enhance operational velocity, optimize stakeholder communication, and drive efficient problem-solving.
- Demonstrated ability to lead cross-functional, global teams and manage stakeholders at multiple levels, including senior business leaders.
- Proven track record establishing program governance, managing budgets, and driving projects to successful completion in fast-paced environments.
- Proficiency with Agile and hybrid delivery models, and with project / program management tools such as JIRA, Confluence, Smartsheet, or similar.
- Strong analytical and problem-solving skills, with the ability to define business cases, quantify ROI, and make data-driven decisions.
Preferred qualifications
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. A Masters degree is a plus.
- Experience in high-growth technology companies working closely with global Sales, Marketing, and GTM Operations teams.
- Formal program / project management certifications (e.g., PMP, PMI-ACP, PRINCE2, SAFe, or equivalent).
Benefits and support
- Compensation and benefits are detailed in the job posting
About Rubrik
Rubrik is a cloud-native cybersecurity and data resilience company that provides zero-trust data protection, threat monitoring, and automated enterprise recovery solutions. The company delivers a unified platform designed to safeguard hybrid and multi-cloud environments against ransomware and malicious cyber threats. By integrating AI-driven operations and risk analytics, Rubrik helps enterprises ensure business continuity and digital trust.
- Industry
- Cloud Computing
- Company size
- 3000-5000 employees
- Founded
- 2014
- Location
- Palo Alto, California, USA
- Funding stage
- Public Company
Funding
Public Company · $553M raised
- 2021-08-17Series FUndisclosed
- 2021-11-01Secondary Market$1.3M
Leadership
Co-Founder, CEO and Chairman
Co-Founder and CTO
Chief Financial Officer
Chief Product Officer
Recent coverage
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