
Senior Systems Development Engineer
Dell Technologies · Posted Oct 30
Enterprise infrastructure, personal computers, servers, storage, and cloud technology solutions
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About the role
Dell Technologies' Infrastructure Solutions Group (ISG) builds the hardware and software that connect infrastructure, accelerate computational workloads, protect data continuity, and deliver enterprise platforms and diagnostics. The Customer Engineering team works at the intersection of system design, advanced diagnostics, and performance engineering, focusing on root-cause analysis, configuration tuning, and long-term stability. This role involves kernel-level debugging on enterprise operating systems running on Dell hardware, architecture and feasibility evaluations, and building automation to improve reliability, scalability, and efficiency for global customers.
What you will do
- Collaborate with core engineering teams, Customer Support, Incident Management, and customers to stabilize and optimize enterprise environments.
- Perform root cause analysis and kernel-level debugging on supported enterprise operating systems running on Dell hardware.
- Apply your expertise in computer architecture and OS internals to resolve complex issues and improve system resilience.
- Drive impact beyond technical problem-solving by shaping strategic initiatives that improve efficiency, resilience, and operational excellence.
Skills used in this role
What the employer is looking for
- Work Model: Onsite, 5 days a week (remote/hybrid not eligible).
- Schedule: Weekend work on a rotational basis (comp days provided), occasional early/late shifts, and overtime as needed.
- Experience: 5-8+ years in software/hardware engineering (or equivalent) with deep expertise in one or more of the following: Object storage, NAS (Network Attached Storage), Linux/BSD operating systems, Networking and protocol stacks (SMB, NFS, etc.), Filesystems, Analytics, observability, and data science
- Technical Skills: Proficiency in Java, C, Python, and scripting
- Proven experience in developing automation frameworks and applying AI/agentic tools to drive operational efficiency and scalability
Benefits and support
- Comp days provided for rotational weekend work
About Dell Technologies
Dell Technologies is a multinational technology company that develops, sells, repairs, and supports computers and related products and services. The company provides foundational infrastructure for enterprises, ranging from personal computers and servers to cutting-edge AI factories and cloud data solutions.
- Industry
- Hardware
- Company size
- 10001+ employees
- Founded
- 1984
- Location
- Round Rock, Texas, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Vice Chairman and Chief Operating Officer
David Kennedy
Chief Financial Officer
John Roese
Global Chief Technology Officer & Chief AI Officer
Jennifer Saavedra
Chief Human Resources Officer
Recent coverage
Business Wire
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Entrepreneur
Dell Technologies Shrunk Its Workforce By 10% for the Third Year in a Row — Without Layoffs2026-03-18
Dell Technologies Blog
Dell Technologies World 2026: Michael Dell Unveils AI Infrastructure and Dell AI Factory Advancements2026-05-18