Senior Solution Architect, Mumbai
Elastic · Posted Oct 22
Search, observability, security, and analytics platform services
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About the role
Elastic, the Search AI Company, builds the Elastic Search AI Platform, bringing together search, security, and observability capabilities on structured and unstructured data for customers including more than 50% of the Fortune 500. The Solution Architecture team acts as technical advisors to sales, customers, partners and the community, positioning the Elastic Stack against customer business problems. This role serves as the technical point of contact for accounts in the Mumbai territory, driving discovery through technical win, enabling partners, and feeding customer needs back to engineering and leadership.
What you will do
- Serving as the technical point of contact for your accounts and account managers in your assigned territory.
- Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
- Crafting and owning value based relationships at all levels in customer organizations.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
- Advising the sales team on effective ways of positioning Elastic products, solutions and services.
- Onboarding, educating and enabling our partners, and supporting them in sales cycles.
- Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.
Skills used in this role
What the employer is looking for
- A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
- A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
- An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
- The ability to inspire groups, both large and small.
- A willingness to travel 30% within region, as well as occasionally internationally.
Benefits and support
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
About Elastic
Elastic is a search AI company that builds self-managed and SaaS offerings for search, logging, security, observability, and analytics. Powered by the Elasticsearch platform, the company helps thousands of organizations worldwide transform massive volumes of data into actionable insights and real-time answers. Its modern search solutions are widely integrated across enterprise tech ecosystems to support advanced AI applications and automated security workloads.
- Industry
- Software
- Company size
- 5001-10000 employees
- Founded
- 2012
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Funding
Public Company · $162M raised
- 2012-11-01Series A$10M
- 2013-03-01Series B$24M
- 2014-06-05Series C$70M
Leadership
Chief Executive Officer
Founder and Chief Technology Officer
Chief Financial Officer
Recent coverage
Investing.com
Stifel Raises Price Target on Elastic NV to $120, Maintaining Buy Rating2026-10-09
Business Wire
Elastic Brings OpenAI GPT Cyber Models Into Elastic Security to Help Defenders Investigate and Remediate Threats Faster2026-09-03
The Motley Fool
Elastic's 2026 Outlook: AI Search Integration Fuels Enterprise Customer Retention2026-09-08