Senior Software Engineering Manager - Payments
Wayfair · Posted Oct 30
Online retail platform for home furnishings, furniture, decor, and housewares
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About the role
Wayfair's Customer Technology organization builds the digital experiences and platforms that support customers from product discovery through checkout and order management. Its Payments teams make it easy and reliable for customers to pay using methods available in their geography while meeting local compliance and regulatory requirements. This role is a Senior Engineering Manager leading one or more software engineering teams, shaping multi-year technology strategy, managing engineers, and improving scalable, resilient customer-facing payment platforms.
What you will do
- Help shape and drive a multi-year technology strategy for a complex platform that supports customers across multiple geographies.
- Lead one or more software engineering teams, designing scalable solutions and owning the full software development lifecycle—from design and delivery to ongoing operation and maintenance.
- Manage and develop engineers through regular coaching, guidance, and mentorship, supporting both their day-to-day work and long-term career growth.
- Attract, onboard, develop, and retain diverse talent while building an inclusive, collaborative team culture.
- Lead by example and help raise the bar for technical quality, operational excellence, and system design across your team and the broader engineering organization.
- Identify and drive improvements to engineering skills, standards, practices, architecture, and documentation.
- Facilitate technical discussions and decisions, helping teams weigh trade-offs and align on effective solutions.
- Integrate AI into team management and engineering workflows, helping the team adopt AI tools and practices to improve how we plan, build, test, and operate software.
- Continuously challenge established approaches and look for ways to improve our technology, practices, and outcomes.
Skills used in this role
What the employer is looking for
- A results-oriented, collaborative, pragmatic mindset and a commitment to continuous improvement.
- Hands-on experience driving release engineering in a high-growth environment; prior platform experience is required.
- A good understanding of modern deployment methodologies, including progressive delivery and blue-green deployments.
- Experience working with containers, container orchestration, and deployment automation.
- 12+ years of engineering experience, including at least 3–5 years leading high-performing teams.
- Experience making architectural and design decisions for large-scale platforms, with an understanding of trade-offs between time to market and flexibility.
- Significant experience managing people and supporting their growth and performance.
- Experience designing and building scalable, general-purpose products with an outstanding user experience.
- Experience hiring and developing engineering teams and culture, and leading cross-functional teams in a fast-paced, agile environment.
- The ability to communicate and collaborate across the organization, influence decisions with and without direct authority, and communicate inclusively and persuasively.
- Strong analytical and decision-making skills, with the ability to balance technical and business requirements.
- Payments experience is preferred.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Wayfair
Wayfair is a leading online e-commerce platform specializing in home furnishings, decor, home improvement, and housewares. The company offers millions of items from thousands of global suppliers, serving customers across North America and Europe. Wayfair also operates several specialty and luxury retail brands including AllModern, Birch Lane, Joss & Main, and Perigold.
- Industry
- E-Commerce
- Company size
- 10001+ employees
- Founded
- 2002
- Location
- Boston, Massachusetts, USA
- Funding stage
- Public Company
Funding
Public Company · $4.9B raised
- 2026-05-13Post Ipo Debt$700M
Leadership
Co-Founder, Chief Executive Officer, and Co-Chairman
Co-Founder and Co-Chairman
Chief Financial Officer and Chief Administrative Officer
Chief Technology Officer
President
Recent coverage
CBS Colorado
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