Senior Software Engineer II, ServiceNow IRM
American Express · Posted Oct 9
Banking, credit card, payment network, and travel services
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About the role
The Enterprise Technology Services organization partners with every part of the American Express business to power growth and innovation, supporting the delivery and operations of technology, digital, and data capabilities, platforms, and services globally, including technology engineering, architecture, infrastructure, technology risk and information security, and enterprise data and AI platforms. The ServiceNow Integrated Risk Management (IRM) Sr Software Engineer II sits within the Global Risk and Compliance Technology organization. This role leads, coaches and mentors an engineering team, drives technology excellence in GRC/IRM tools (preferably Archer and ServiceNow IRM), and aligns engineering efforts and roadmaps with business objectives.
What you will do
- Lead, coach, mentor and grow the engineering talent within the team
- Foster innovation, collaboration and technology excellence
- Define and implement engineering roadmap in alignment with business needs
- Drive tech excellence, establish and implement coding standards, architecture principals and agile methodology.
- Collaborate with project manager and other partners to align with business goals. Ability to build positive relationships, operate effectively within large multi-functional teams, and influence business partners to drive ground-breaking change.
- Cultivate a culture of collaboration, learning and continuous improvement.
- Work with program delivery team and align team around the long-term roadmap.
- Identify gaps, provide feedback, and propose changes to implementation timeline and roadmap.
- Provide inputs to product owners with recommendations to drive program level objectives and goals.
- Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party technology and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change
Skills used in this role
What the employer is looking for
- 3+ years as Senior Software Engineer I experience in Governance, Risk and Compliance (GRC) tools.
- Overall 12+ years of software development experience.
- Strong background in system architecture and engineering standard processes.
- Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.
- Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.
- Excellent verbal and written communication skills demonstrated by the ability to present complicated techno...
Benefits and support
- Compensation and benefits are detailed in the job posting
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
Recent coverage
Business Travel Executive
American Express Launches 'Next Generation' of Amex Corporate2026-10-01
American Express IR
American Express Declares Regular Quarterly Dividend on Common Shares2026-09-28
American Express IR
American Express Reports Second-Quarter 2026 Financial Results2026-07-24