Senior Software Engineer I
American Express · Posted Oct 14
Banking, credit card, payment network, and travel services
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About the role
The Enterprise Technology Services organization partners with every part of the American Express business to power growth and innovation, supporting the delivery and operations of technology, digital, and data capabilities and platforms globally, including technology engineering, architecture, infrastructure, enterprise data governance, digital product and design, and enterprise AI platforms. A Senior Software Engineer I (Automation and AI) designs, develops, and implements intelligent automation and AI-powered solutions and integrates enterprise systems and workflows. The role also mentors engineers, establishes engineering and responsible AI standards, and collaborates with architects, product managers, data scientists, and security teams to improve operational efficiency and scalability.
What you will do
- Mentors junior Engineers and cross-functional teams, fostering a culture of innovation, collaboration, and continuous learning.
- Provides technical guidance and support to engineers on automation, AI technologies, and enterprise integration best practices.
- Leads the design, development, testing, deployment, and maintenance of intelligent automation solutions, AI-powered applications, and workflows.
- Oversees the implementation and optimization of automation platforms, APIs, and enterprise integrations to meet evolving business requirements.
- Develops and maintains automated testing, validation, and evaluation frameworks to ensure the reliability, accuracy, and performance of solutions.
- Establishes and enforces engineering standards, coding practices, governance, security, and responsible AI principles across automation initiatives.
- Monitors the performance, scalability, and reliability of automation workflows and applications, implementing improvements to optimize efficiency and user experience.
- Analyzes complex technical and business challenges and develops solutions to improve productivity, operational excellence, and customer outcomes.
- Collaborates with architects, product managers, data scientists, security teams, and business stakeholders to ensure seamless integration, deployment, and adoption of software solutions.
- Partners with product and business teams to identify automation and AI opportunities, translating business needs into scalable, secure, and maintainable technology solutions.
- Designs and develops reusable components, to accelerate solution delivery and promote standardization across the organization.
- Evaluates emerging technologies, tools, and frameworks, recommending and implementing solutions that enhance engineering capabilities and business value.
- Ensures compliance with enterprise architecture, security, risk, privacy, and regulatory requirements throughout the software solution lifecycle.
- Drives continuous improvement by leveraging metrics, monitoring, and feedback to enhance the effectiveness, adoption, and business impact of application capabilities.
Skills used in this role
What the employer is looking for
- Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred
- Knowledge of distributed (multi-tiered) systems, algorithms, APIs, NoSQL, and relational databases.
- Knowledge of the core tools used in planning, analyzing, designing, developing, testing, deploying, and maintaining software applications.
- Knowledge of software engineering principles, object-oriented design, data structures, design patterns, and application architecture.
- Knowledge of automation frameworks, workflow orchestration, and enterprise integration patterns.
- Knowledge of AI application development concepts, including large language models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG), and AI-assisted development practices.
- Knowledge of cloud platforms, CI/CD pipelines, DevOps practices, and application monitoring.
- 9+ years of experience in application design, software development, automated testing, and software lifecycle management.
- Experience in object-oriented design and development using Java and/or Python programming languages.
- Experience with distributed (multi-tiered) systems, algorithms, APIs, and relational and NoSQL databases.
- Experience with Agile software development methodologies and practices such as Scrum, Kanban, iterative development, and user stories.
- Experience implementing automation solutions to improve software delivery, operational efficiency, and business processes.
- Experience integrating applications and services using REST APIs, messaging technologies, and enterprise integration patterns.
- Experience leveraging AI technologies, including LLMs, AI-powered development tools, or intelligent automation solutions, to enhance software development and business capabilities.
- Experience in automated testing and documentation (e.g., unit, integration, functional, performance, and regression testing).
- Experience deploying, monitoring, and optimizing applications in cloud environments using CI/CD and DevOps practices.
Benefits and support
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About American Express
American Express Company is a globally recognized multinational financial services corporation specializing in payment cards, travel-related services, and network banking. Founded in 1850, the company provides charge and credit cards, expense management products, and merchant services to consumers, small businesses, and large corporations worldwide. It operates a proprietary payments network known for its premium customer engagement and lifestyle rewards programs.
- Industry
- Banking
- Company size
- 76800 employees
- Founded
- 1850-03-18
- Location
- New York City, New York, USA
- Funding stage
- Public Company
Leadership
Chairman and Chief Executive Officer
Chief Financial Officer
Chief Information Officer and Executive Vice President
Chief Colleague Experience Officer
Chief Marketing Officer
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