Senior Software Engineer
Intuit · Posted Nov 5
Financial, accounting, tax preparation, and marketing automation software services
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About the role
Intuit's team is building the contextual knowledge stack, the foundation that captures, structures, and serves customer context so Intuit's AI experiences understand each customer and act on it responsibly. The stack centers on knowledge authoring—tools, schemas, and pipelines for defining, curating, validating, and versioning knowledge—and context retrieval—low-latency retrieval across structured stores, graphs, and vector or search indexes. This role builds authoring services, APIs, and pipelines, and retrieval services with ranking, filtering, caching, and evaluation to serve accurate context to AI agents.
What you will do
- Build authoring services, APIs, and schemas for creating, updating, and versioning knowledge, with validation, review workflows, and change history
- Develop pipelines that derive and enrich knowledge from customer events, documents, and product signals
- Implement quality checks, provenance, and lineage so every knowledge item can be traced to its source
- Apply ownership, consent, and fine-grained access controls at authoring time, not as an afterthought
- Senior: Define the knowledge model and ontology strategy, set authoring standards across teams, and drive adoption by partner teams
- Build low-latency retrieval services that combine structured lookups, graph traversal, keyword search, and semantic (vector) search
- Implement ranking, filtering, freshness, and deduplication so agents receive concise, relevant context
- Optimize for latency, cost, and scale, with caching, indexing, and observability for retrieval quality and performance
- Build evaluation harnesses and metrics (relevance, coverage, latency, staleness) to measure and improve retrieval
- Enforce permissions and privacy rules at query time
- Senior: Own the retrieval architecture and tradeoffs across consistency, latency, and cost, and lead the evaluation strategy
Skills used in this role
What the employer is looking for
- BS/MS in Computer Science or a related field, or equivalent experience
- 5+ years of professional software engineering experience, including designing and operating production distributed systems
- Strong programming skills in Java, Python, or Kotlin (or similar), with deep knowledge of data structures, algorithms, and distributed systems fundamentals
- Experience with large-scale data and streaming technologies such as Kafka, Flink, Spark, Cassandra, Iceberg, or graph and search stores
- Experience with cloud infrastructure (AWS preferred), CI/CD, and production operations
- A record of leading projects from ambiguous requirements through launch, with measurable impact
- Excellent written and verbal communication, and the ability to influence across teams
Preferred qualifications
- Hands-on experience with LLMs, RAG, vector or graph retrieval, or agent and context-engineering patterns
- Background in data governance, lineage, or fine-grained access control
- Experience with event-driven architectures, customer data platforms, or customer journey modeling
- Experience mentoring engineers or acting as a tech lead
Benefits and support
- cash bonus
- equity rewards
About Intuit
Intuit is a leading global financial technology platform that provides software solutions including TurboTax, QuickBooks, Credit Karma, and Mailchimp. The company serves consumers, small businesses, and accounting professionals with tools for tax preparation, financial management, payroll, credit monitoring, and marketing. Intuit focuses on leveraging artificial intelligence and automated workflows to fuel financial success for tens of millions of customers worldwide.
- Industry
- Financial Technology
- Company size
- 10001+ employees
- Founded
- 1983
- Location
- Mountain View, California, USA
- Funding stage
- Public Company
Leadership
Chairman & Chief Executive Officer
Executive Vice President & Chief Financial Officer
Executive Vice President & Chief Technology Officer
Executive Vice President & General Manager, Small Business & Mid-Market Group
Executive Vice President & General Manager, Consumer Group
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