Senior Sales Generalist-Interior Designer
IKEA · Posted Nov 4
Ready-to-assemble furniture, home accessories, and affordable interior design services
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About the role
At IKEA, the Customer Relations team builds and retains long-lasting relationships with new and existing customers in a multichannel retail environment. This Interior Designer role works on personalized design consultations through remote and digital channels, creating home furnishing solutions, room layouts, and space plans for customers. The role also supports customer guidance across furniture, storage, kitchen, and lighting areas while collaborating with cross-functional teams.
What you will do
- Conducting personalized design consultations through remote channels, including live video appointments.
- Creating inspiring and functional home furnishing solutions tailored to customers' space, style, and budget requirements.
- Developing room layouts, space plans, and complete design concepts using advanced planning and visualization tools.
- Presenting creative design ideas and helping customers visualize their future homes with confidence.
- Providing expert guidance on furniture selection, storage solutions, kitchen planning, lighting, and other specialized home furnishing areas.
- Building trusted relationships with customers by understanding their unique needs and aspirations.
- Staying updated on interior design trends, home furnishing solutions, and customer lifestyle preferences.
- Collaborating with cross-functional teams to continuously improve the customer experience.
- Capturing customer insights to drive innovation and enhance future design services.
- Supporting IKEA's sustainability commitments by recommending solutions that promote a better and more sustainable life at home.
Skills used in this role
What the employer is looking for
- Strong knowledge of interior design principles, space planning, color coordination, and home furnishing trends.
- Proven experience in creating complete room concepts and customized home furnishing solutions.
- Expertise in digital design and planning tools used for visualizing interiors and layouts.
- A strong understanding of the IKEA product range and the ability to creatively incorporate products into functional living spaces.
- Excellent presentation and communication skills, both verbal and written.
- The ability to understand customer lifestyles, preferences, and functional requirements to create tailored solutions.
- High proficiency in digital tools and technology.
- A collaborative mindset with a passion for sharing ideas and design inspiration.
Preferred qualifications
- Interior Design, Architecture, Home Styling, Furniture Design, or related field.
- Experience with space planning and customer-facing design consultations.
- Portfolio showcasing residential interior design, room planning, or home furnishing projects is highly desirable.
Benefits and support
- Compensation and benefits are detailed in the job posting
About IKEA
IKEA is a multinational conglomerate that designs and sells ready-to-assemble furniture, kitchen appliances, home accessories, and various services. Founded in Sweden, it has grown into the world's largest furniture retailer, known for its modernist designs, flat-pack logistics, and affordable prices. The company operates through a complex franchise system encompassing retail operations, design, manufacturing, and supply chains globally.
- Industry
- Retail
- Company size
- 220,000+ employees
- Founded
- 1943-07-28
- Location
- Delft, Netherlands
- Funding stage
- Private Company
Leadership
Jakub Jankowski
CEO, Inter IKEA Group
Pontus Erntell
Chief Financial Officer (CFO), Inter IKEA Group
Jesper Brodin
CEO, Ingka Group
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